1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Customer Experience Management Platform Market Size Growth Rate by Type: 2018 VS 2022 VS 2029 1.2.2 On-Premise 1.2.3 Cloud-Based 1.3 Market by Application 1.3.1 Global Customer Experience Management Platform Market Growth by Application: 2018 VS 2022 VS 2029 1.3.2 BFSI 1.3.3 Retail 1.3.4 Healthcare 1.3.5 IT & Telecom 1.3.6 Manufacturing 1.3.7 Government 1.3.8 Energy & Utilities 1.3.9 Others 1.4 Study Objectives 1.5 Years Considered 1.6 Years Considered 2 Global Growth Trends 2.1 Global Customer Experience Management Platform Market Perspective (2018-2029) 2.2 Customer Experience Management Platform Growth Trends by Region 2.2.1 Global Customer Experience Management Platform Market Size by Region: 2018 VS 2022 VS 2029 2.2.2 Customer Experience Management Platform Historic Market Size by Region (2018-2023) 2.2.3 Customer Experience Management Platform Forecasted Market Size by Region (2024-2029) 2.3 Customer Experience Management Platform Market Dynamics 2.3.1 Customer Experience Management Platform Industry Trends 2.3.2 Customer Experience Management Platform Market Drivers 2.3.3 Customer Experience Management Platform Market Challenges 2.3.4 Customer Experience Management Platform Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Customer Experience Management Platform Players by Revenue 3.1.1 Global Top Customer Experience Management Platform Players by Revenue (2018-2023) 3.1.2 Global Customer Experience Management Platform Revenue Market Share by Players (2018-2023) 3.2 Global Customer Experience Management Platform Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 3.3 Players Covered: Ranking by Customer Experience Management Platform Revenue 3.4 Global Customer Experience Management Platform Market Concentration Ratio 3.4.1 Global Customer Experience Management Platform Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Customer Experience Management Platform Revenue in 2022 3.5 Customer Experience Management Platform Key Players Head office and Area Served 3.6 Key Players Customer Experience Management Platform Product Solution and Service 3.7 Date of Enter into Customer Experience Management Platform Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Customer Experience Management Platform Breakdown Data by Type 4.1 Global Customer Experience Management Platform Historic Market Size by Type (2018-2023) 4.2 Global Customer Experience Management Platform Forecasted Market Size by Type (2024-2029) 5 Customer Experience Management Platform Breakdown Data by Application 5.1 Global Customer Experience Management Platform Historic Market Size by Application (2018-2023) 5.2 Global Customer Experience Management Platform Forecasted Market Size by Application (2024-2029) 6 North America 6.1 North America Customer Experience Management Platform Market Size (2018-2029) 6.2 North America Customer Experience Management Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029 6.3 North America Customer Experience Management Platform Market Size by Country (2018-2023) 6.4 North America Customer Experience Management Platform Market Size by Country (2024-2029) 6.5 United States 6.6 Canada 7 Europe 7.1 Europe Customer Experience Management Platform Market Size (2018-2029) 7.2 Europe Customer Experience Management Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029 7.3 Europe Customer Experience Management Platform Market Size by Country (2018-2023) 7.4 Europe Customer Experience Management Platform Market Size by Country (2024-2029) 7.5 Germany 7.6 France 7.7 U.K. 7.8 Italy 7.9 Russia 7.10 Nordic Countries 8 Asia-Pacific 8.1 Asia-Pacific Customer Experience Management Platform Market Size (2018-2029) 8.2 Asia-Pacific Customer Experience Management Platform Market Growth Rate by Region: 2018 VS 2022 VS 2029 8.3 Asia-Pacific Customer Experience Management Platform Market Size by Region (2018-2023) 8.4 Asia-Pacific Customer Experience Management Platform Market Size by Region (2024-2029) 8.5 China 8.6 Japan 8.7 South Korea 8.8 Southeast Asia 8.9 India 8.10 Australia 9 Latin America 9.1 Latin America Customer Experience Management Platform Market Size (2018-2029) 9.2 Latin America Customer Experience Management Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029 9.3 Latin America Customer Experience Management Platform Market Size by Country (2018-2023) 9.4 Latin America Customer Experience Management Platform Market Size by Country (2024-2029) 9.5 Mexico 9.6 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Customer Experience Management Platform Market Size (2018-2029) 10.2 Middle East & Africa Customer Experience Management Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029 10.3 Middle East & Africa Customer Experience Management Platform Market Size by Country (2018-2023) 10.4 Middle East & Africa Customer Experience Management Platform Market Size by Country (2024-2029) 10.5 Turkey 10.6 Saudi Arabia 10.7 UAE 11 Key Players Profiles 11.1 Adobe Systems 11.1.1 Adobe Systems Company Detail 11.1.2 Adobe Systems Business Overview 11.1.3 Adobe Systems Customer Experience Management Platform Introduction 11.1.4 Adobe Systems Revenue in Customer Experience Management Platform Business (2018-2023) 11.1.5 Adobe Systems Recent Development 11.2 Nice Systems 11.2.1 Nice Systems Company Detail 11.2.2 Nice Systems Business Overview 11.2.3 Nice Systems Customer Experience Management Platform Introduction 11.2.4 Nice Systems Revenue in Customer Experience Management Platform Business (2018-2023) 11.2.5 Nice Systems Recent Development 11.3 SAP SE 11.3.1 SAP SE Company Detail 11.3.2 SAP SE Business Overview 11.3.3 SAP SE Customer Experience Management Platform Introduction 11.3.4 SAP SE Revenue in Customer Experience Management Platform Business (2018-2023) 11.3.5 SAP SE Recent Development 11.4 Oracle 11.4.1 Oracle Company Detail 11.4.2 Oracle Business Overview 11.4.3 Oracle Customer Experience Management Platform Introduction 11.4.4 Oracle Revenue in Customer Experience Management Platform Business (2018-2023) 11.4.5 Oracle Recent Development 11.5 Sitecore 11.5.1 Sitecore Company Detail 11.5.2 Sitecore Business Overview 11.5.3 Sitecore Customer Experience Management Platform Introduction 11.5.4 Sitecore Revenue in Customer Experience Management Platform Business (2018-2023) 11.5.5 Sitecore Recent Development 11.6 IBM 11.6.1 IBM Company Detail 11.6.2 IBM Business Overview 11.6.3 IBM Customer Experience Management Platform Introduction 11.6.4 IBM Revenue in Customer Experience Management Platform Business (2018-2023) 11.6.5 IBM Recent Development 11.7 Medallia 11.7.1 Medallia Company Detail 11.7.2 Medallia Business Overview 11.7.3 Medallia Customer Experience Management Platform Introduction 11.7.4 Medallia Revenue in Customer Experience Management Platform Business (2018-2023) 11.7.5 Medallia Recent Development 11.8 Opentext 11.8.1 Opentext Company Detail 11.8.2 Opentext Business Overview 11.8.3 Opentext Customer Experience Management Platform Introduction 11.8.4 Opentext Revenue in Customer Experience Management Platform Business (2018-2023) 11.8.5 Opentext Recent Development 11.9 Verint Systems 11.9.1 Verint Systems Company Detail 11.9.2 Verint Systems Business Overview 11.9.3 Verint Systems Customer Experience Management Platform Introduction 11.9.4 Verint Systems Revenue in Customer Experience Management Platform Business (2018-2023) 11.9.5 Verint Systems Recent Development 11.10 Maritzcx 11.10.1 Maritzcx Company Detail 11.10.2 Maritzcx Business Overview 11.10.3 Maritzcx Customer Experience Management Platform Introduction 11.10.4 Maritzcx Revenue in Customer Experience Management Platform Business (2018-2023) 11.10.5 Maritzcx Recent Development 11.11 Tech Mahindra 11.11.1 Tech Mahindra Company Detail 11.11.2 Tech Mahindra Business Overview 11.11.3 Tech Mahindra Customer Experience Management Platform Introduction 11.11.4 Tech Mahindra Revenue in Customer Experience Management Platform Business (2018-2023) 11.11.5 Tech Mahindra Recent Development 11.12 SAS Institute 11.12.1 SAS Institute Company Detail 11.12.2 SAS Institute Business Overview 11.12.3 SAS Institute Customer Experience Management Platform Introduction 11.12.4 SAS Institute Revenue in Customer Experience Management Platform Business (2018-2023) 11.12.5 SAS Institute Recent Development 11.13 Avaya 11.13.1 Avaya Company Detail 11.13.2 Avaya Business Overview 11.13.3 Avaya Customer Experience Management Platform Introduction 11.13.4 Avaya Revenue in Customer Experience Management Platform Business (2018-2023) 11.13.5 Avaya Recent Development 11.14 Clarabridge 11.14.1 Clarabridge Company Detail 11.14.2 Clarabridge Business Overview 11.14.3 Clarabridge Customer Experience Management Platform Introduction 11.14.4 Clarabridge Revenue in Customer Experience Management Platform Business (2018-2023) 11.14.5 Clarabridge Recent Development 11.15 Zendesk 11.15.1 Zendesk Company Detail 11.15.2 Zendesk Business Overview 11.15.3 Zendesk Customer Experience Management Platform Introduction 11.15.4 Zendesk Revenue in Customer Experience Management Platform Business (2018-2023) 11.15.5 Zendesk Recent Development 11.16 InMoment 11.16.1 InMoment Company Detail 11.16.2 InMoment Business Overview 11.16.3 InMoment Customer Experience Management Platform Introduction 11.16.4 InMoment Revenue in Customer Experience Management Platform Business (2018-2023) 11.16.5 InMoment Recent Development 11.17 Ignite 11.17.1 Ignite Company Detail 11.17.2 Ignite Business Overview 11.17.3 Ignite Customer Experience Management Platform Introduction 11.17.4 Ignite Revenue in Customer Experience Management Platform Business (2018-2023) 11.17.5 Ignite Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Customer Experience Management Platform Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029 Table 2. Key Players of On-Premise Table 3. Key Players of Cloud-Based Table 4. Global Customer Experience Management Platform Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029 Table 5. Global Customer Experience Management Platform Market Size by Region (US$ Million): 2018 VS 2022 VS 2029 Table 6. Global Customer Experience Management Platform Market Size by Region (2018-2023) & (US$ Million) Table 7. Global Customer Experience Management Platform Market Share by Region (2018-2023) Table 8. Global Customer Experience Management Platform Forecasted Market Size by Region (2024-2029) & (US$ Million) Table 9. Global Customer Experience Management Platform Market Share by Region (2024-2029) Table 10. Customer Experience Management Platform Market Trends Table 11. Customer Experience Management Platform Market Drivers Table 12. Customer Experience Management Platform Market Challenges Table 13. Customer Experience Management Platform Market Restraints Table 14. Global Customer Experience Management Platform Revenue by Players (2018-2023) & (US$ Million) Table 15. Global Customer Experience Management Platform Market Share by Players (2018-2023) Table 16. Global Top Customer Experience Management Platform Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Management Platform as of 2022) Table 17. Ranking of Global Top Customer Experience Management Platform Companies by Revenue (US$ Million) in 2022 Table 18. Global 5 Largest Players Market Share by Customer Experience Management Platform Revenue (CR5 and HHI) & (2018-2023) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Customer Experience Management Platform Product Solution and Service Table 21. Date of Enter into Customer Experience Management Platform Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Customer Experience Management Platform Market Size by Type (2018-2023) & (US$ Million) Table 24. Global Customer Experience Management Platform Revenue Market Share by Type (2018-2023) Table 25. Global Customer Experience Management Platform Forecasted Market Size by Type (2024-2029) & (US$ Million) Table 26. Global Customer Experience Management Platform Revenue Market Share by Type (2024-2029) Table 27. Global Customer Experience Management Platform Market Size by Application (2018-2023) & (US$ Million) Table 28. Global Customer Experience Management Platform Revenue Market Share by Application (2018-2023) Table 29. Global Customer Experience Management Platform Forecasted Market Size by Application (2024-2029) & (US$ Million) Table 30. Global Customer Experience Management Platform Revenue Market Share by Application (2024-2029) Table 31. North America Customer Experience Management Platform Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029 Table 32. North America Customer Experience Management Platform Market Size by Country (2018-2023) & (US$ Million) Table 33. North America Customer Experience Management Platform Market Size by Country (2024-2029) & (US$ Million) Table 34. Europe Customer Experience Management Platform Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029 Table 35. Europe Customer Experience Management Platform Market Size by Country (2018-2023) & (US$ Million) Table 36. Europe Customer Experience Management Platform Market Size by Country (2024-2029) & (US$ Million) Table 37. Asia-Pacific Customer Experience Management Platform Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029 Table 38. Asia-Pacific Customer Experience Management Platform Market Size by Region (2018-2023) & (US$ Million) Table 39. Asia-Pacific Customer Experience Management Platform Market Size by Region (2024-2029) & (US$ Million) Table 40. Latin America Customer Experience Management Platform Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029 Table 41. Latin America Customer Experience Management Platform Market Size by Country (2018-2023) & (US$ Million) Table 42. Latin America Customer Experience Management Platform Market Size by Country (2024-2029) & (US$ Million) Table 43. Middle East & Africa Customer Experience Management Platform Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029 Table 44. Middle East & Africa Customer Experience Management Platform Market Size by Country (2018-2023) & (US$ Million) Table 45. Middle East & Africa Customer Experience Management Platform Market Size by Country (2024-2029) & (US$ Million) Table 46. Adobe Systems Company Detail Table 47. Adobe Systems Business Overview Table 48. Adobe Systems Customer Experience Management Platform Product Table 49. Adobe Systems Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 50. Adobe Systems Recent Development Table 51. Nice Systems Company Detail Table 52. Nice Systems Business Overview Table 53. Nice Systems Customer Experience Management Platform Product Table 54. Nice Systems Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 55. Nice Systems Recent Development Table 56. SAP SE Company Detail Table 57. SAP SE Business Overview Table 58. SAP SE Customer Experience Management Platform Product Table 59. SAP SE Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 60. SAP SE Recent Development Table 61. Oracle Company Detail Table 62. Oracle Business Overview Table 63. Oracle Customer Experience Management Platform Product Table 64. Oracle Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 65. Oracle Recent Development Table 66. Sitecore Company Detail Table 67. Sitecore Business Overview Table 68. Sitecore Customer Experience Management Platform Product Table 69. Sitecore Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 70. Sitecore Recent Development Table 71. IBM Company Detail Table 72. IBM Business Overview Table 73. IBM Customer Experience Management Platform Product Table 74. IBM Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 75. IBM Recent Development Table 76. Medallia Company Detail Table 77. Medallia Business Overview Table 78. Medallia Customer Experience Management Platform Product Table 79. Medallia Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 80. Medallia Recent Development Table 81. Opentext Company Detail Table 82. Opentext Business Overview Table 83. Opentext Customer Experience Management Platform Product Table 84. Opentext Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 85. Opentext Recent Development Table 86. Verint Systems Company Detail Table 87. Verint Systems Business Overview Table 88. Verint Systems Customer Experience Management Platform Product Table 89. Verint Systems Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 90. Verint Systems Recent Development Table 91. Maritzcx Company Detail Table 92. Maritzcx Business Overview Table 93. Maritzcx Customer Experience Management Platform Product Table 94. Maritzcx Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 95. Maritzcx Recent Development Table 96. Tech Mahindra Company Detail Table 97. Tech Mahindra Business Overview Table 98. Tech Mahindra Customer Experience Management Platform Product Table 99. Tech Mahindra Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 100. Tech Mahindra Recent Development Table 101. SAS Institute Company Detail Table 102. SAS Institute Business Overview Table 103. SAS Institute Customer Experience Management Platform Product Table 104. SAS Institute Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 105. SAS Institute Recent Development Table 106. Avaya Company Detail Table 107. Avaya Business Overview Table 108. Avaya Customer Experience Management Platform Product Table 109. Avaya Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 110. Avaya Recent Development Table 111. Clarabridge Company Detail Table 112. Clarabridge Business Overview Table 113. Clarabridge Customer Experience Management Platform Product Table 114. Clarabridge Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 115. Clarabridge Recent Development Table 116. Zendesk Company Detail Table 117. Zendesk Business Overview Table 118. Zendesk Customer Experience Management Platform Product Table 119. Zendesk Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 120. Zendesk Recent Development Table 121. InMoment Company Detail Table 122. InMoment Business Overview Table 123. InMoment Customer Experience Management Platform Product Table 124. InMoment Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 125. InMoment Recent Development Table 126. Ignite Company Detail Table 127. Ignite Business Overview Table 128. Ignite Customer Experience Management Platform Product Table 129. Ignite Revenue in Customer Experience Management Platform Business (2018-2023) & (US$ Million) Table 130. Ignite Recent Development Table 131. Research Programs/Design for This Report Table 132. Key Data Information from Secondary Sources Table 133. Key Data Information from Primary Sources List of Figures Figure 1. Global Customer Experience Management Platform Market Size Comparison by Type (2023-2029) & (US$ Million) Figure 2. Global Customer Experience Management Platform Market Share by Type: 2022 VS 2029 Figure 3. On-Premise Features Figure 4. Cloud-Based Features Figure 5. Global Customer Experience Management Platform Market Size Comparison by Application (2023-2029) & (US$ Million) Figure 6. Global Customer Experience Management Platform Market Share by Application: 2022 VS 2029 Figure 7. BFSI Case Studies Figure 8. Retail Case Studies Figure 9. Healthcare Case Studies Figure 10. IT & Telecom Case Studies Figure 11. Manufacturing Case Studies Figure 12. Government Case Studies Figure 13. Energy & Utilities Case Studies Figure 14. Others Case Studies Figure 15. Customer Experience Management Platform Report Years Considered Figure 16. Global Customer Experience Management Platform Market Size (US$ Million), Year-over-Year: 2018-2029 Figure 17. Global Customer Experience Management Platform Market Size, (US$ Million), 2018 VS 2022 VS 2029 Figure 18. Global Customer Experience Management Platform Market Share by Region: 2022 VS 2029 Figure 19. Global Customer Experience Management Platform Market Share by Players in 2022 Figure 20. Global Top Customer Experience Management Platform Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Management Platform as of 2022) Figure 21. The Top 10 and 5 Players Market Share by Customer Experience Management Platform Revenue in 2022 Figure 22. North America Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 23. North America Customer Experience Management Platform Market Share by Country (2018-2029) Figure 24. United States Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 25. Canada Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 26. Europe Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 27. Europe Customer Experience Management Platform Market Share by Country (2018-2029) Figure 28. Germany Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 29. France Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 30. U.K. Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 31. Italy Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 32. Russia Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 33. Nordic Countries Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 34. Asia-Pacific Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 35. Asia-Pacific Customer Experience Management Platform Market Share by Region (2018-2029) Figure 36. China Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 37. Japan Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 38. South Korea Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 39. Southeast Asia Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 40. India Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 41. Australia Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 42. Latin America Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 43. Latin America Customer Experience Management Platform Market Share by Country (2018-2029) Figure 44. Mexico Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 45. Brazil Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 46. Middle East & Africa Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 47. Middle East & Africa Customer Experience Management Platform Market Share by Country (2018-2029) Figure 48. Turkey Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 49. Saudi Arabia Customer Experience Management Platform Market Size YoY Growth (2018-2029) & (US$ Million) Figure 50. Adobe Systems Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 51. Nice Systems Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 52. SAP SE Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 53. Oracle Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 54. Sitecore Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 55. IBM Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 56. Medallia Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 57. Opentext Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 58. Verint Systems Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 59. Maritzcx Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 60. Tech Mahindra Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 61. SAS Institute Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 62. Avaya Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 63. Clarabridge Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 64. Zendesk Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 65. InMoment Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 66. Ignite Revenue Growth Rate in Customer Experience Management Platform Business (2018-2023) Figure 67. Bottom-up and Top-down Approaches for This Report Figure 68. Data Triangulation Figure 69. Key Executives Interviewed

Adobe Systems Nice Systems SAP SE Oracle Sitecore IBM Medallia Opentext Verint Systems Maritzcx Tech Mahindra SAS Institute Avaya Clarabridge Zendesk InMoment Ignite