1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Conversational AI Platform Software Market Size Growth Rate by Type: 2017 VS 2021 VS 2028 1.2.2 Cloud-based 1.2.3 On-premises 1.3 Market by Application 1.3.1 Global Conversational AI Platform Software Market Share by Application: 2017 VS 2021 VS 2028 1.3.2 Small and Medium Enterprises (SMEs) 1.3.3 Large Enterprises 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Conversational AI Platform Software Market Perspective (2017-2028) 2.2 Conversational AI Platform Software Growth Trends by Region 2.2.1 Conversational AI Platform Software Market Size by Region: 2017 VS 2021 VS 2028 2.2.2 Conversational AI Platform Software Historic Market Size by Region (2017-2022) 2.2.3 Conversational AI Platform Software Forecasted Market Size by Region (2023-2028) 2.3 Conversational AI Platform Software Market Dynamics 2.3.1 Conversational AI Platform Software Industry Trends 2.3.2 Conversational AI Platform Software Market Drivers 2.3.3 Conversational AI Platform Software Market Challenges 2.3.4 Conversational AI Platform Software Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Conversational AI Platform Software Players by Revenue 3.1.1 Global Top Conversational AI Platform Software Players by Revenue (2017-2022) 3.1.2 Global Conversational AI Platform Software Revenue Market Share by Players (2017-2022) 3.2 Global Conversational AI Platform Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 3.3 Players Covered: Ranking by Conversational AI Platform Software Revenue 3.4 Global Conversational AI Platform Software Market Concentration Ratio 3.4.1 Global Conversational AI Platform Software Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Conversational AI Platform Software Revenue in 2021 3.5 Conversational AI Platform Software Key Players Head office and Area Served 3.6 Key Players Conversational AI Platform Software Product Solution and Service 3.7 Date of Enter into Conversational AI Platform Software Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Conversational AI Platform Software Breakdown Data by Type 4.1 Global Conversational AI Platform Software Historic Market Size by Type (2017-2022) 4.2 Global Conversational AI Platform Software Forecasted Market Size by Type (2023-2028) 5 Conversational AI Platform Software Breakdown Data by Application 5.1 Global Conversational AI Platform Software Historic Market Size by Application (2017-2022) 5.2 Global Conversational AI Platform Software Forecasted Market Size by Application (2023-2028) 6 North America 6.1 North America Conversational AI Platform Software Market Size (2017-2028) 6.2 North America Conversational AI Platform Software Market Size by Country (2017-2022) 6.3 North America Conversational AI Platform Software Market Size by Country (2023-2028) 6.4 United States 6.5 Canada 7 Europe 7.1 Europe Conversational AI Platform Software Market Size (2017-2028) 7.2 Europe Conversational AI Platform Software Market Size by Country (2017-2022) 7.3 Europe Conversational AI Platform Software Market Size by Country (2023-2028) 7.4 Germany 7.5 France 7.6 U.K. 7.7 Italy 7.8 Russia 7.9 Nordic Countries 8 Asia-Pacific 8.1 Asia-Pacific Conversational AI Platform Software Market Size (2017-2028) 8.2 Asia-Pacific Conversational AI Platform Software Market Size by Country (2017-2022) 8.3 Asia-Pacific Conversational AI Platform Software Market Size by Country (2023-2028) 8.4 China 8.5 Japan 8.6 South Korea 8.7 Southeast Asia 8.8 India 8.9 Australia 9 Latin America 9.1 Latin America Conversational AI Platform Software Market Size (2017-2028) 9.2 Latin America Conversational AI Platform Software Market Size by Country (2017-2022) 9.3 Latin America Conversational AI Platform Software Market Size by Country (2023-2028) 9.4 Mexico 9.5 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Conversational AI Platform Software Market Size (2017-2028) 10.2 Middle East & Africa Conversational AI Platform Software Market Size by Country (2017-2022) 10.3 Middle East & Africa Conversational AI Platform Software Market Size by Country (2023-2028) 10.4 Turkey 10.5 Saudi Arabia 10.6 UAE 11 Key Players Profiles 11.1 Acobot 11.1.1 Acobot Company Detail 11.1.2 Acobot Business Overview 11.1.3 Acobot Conversational AI Platform Software Introduction 11.1.4 Acobot Revenue in Conversational AI Platform Software Business (2017-2022) 11.1.5 Acobot Recent Development 11.2 ExecVision 11.2.1 ExecVision Company Detail 11.2.2 ExecVision Business Overview 11.2.3 ExecVision Conversational AI Platform Software Introduction 11.2.4 ExecVision Revenue in Conversational AI Platform Software Business (2017-2022) 11.2.5 ExecVision Recent Development 11.3 Gong.io 11.3.1 Gong.io Company Detail 11.3.2 Gong.io Business Overview 11.3.3 Gong.io Conversational AI Platform Software Introduction 11.3.4 Gong.io Revenue in Conversational AI Platform Software Business (2017-2022) 11.3.5 Gong.io Recent Development 11.4 Activechat 11.4.1 Activechat Company Detail 11.4.2 Activechat Business Overview 11.4.3 Activechat Conversational AI Platform Software Introduction 11.4.4 Activechat Revenue in Conversational AI Platform Software Business (2017-2022) 11.4.5 Activechat Recent Development 11.5 LivePerson 11.5.1 LivePerson Company Detail 11.5.2 LivePerson Business Overview 11.5.3 LivePerson Conversational AI Platform Software Introduction 11.5.4 LivePerson Revenue in Conversational AI Platform Software Business (2017-2022) 11.5.5 LivePerson Recent Development 11.6 Marchex 11.6.1 Marchex Company Detail 11.6.2 Marchex Business Overview 11.6.3 Marchex Conversational AI Platform Software Introduction 11.6.4 Marchex Revenue in Conversational AI Platform Software Business (2017-2022) 11.6.5 Marchex Recent Development 11.7 Kommunicate 11.7.1 Kommunicate Company Detail 11.7.2 Kommunicate Business Overview 11.7.3 Kommunicate Conversational AI Platform Software Introduction 11.7.4 Kommunicate Revenue in Conversational AI Platform Software Business (2017-2022) 11.7.5 Kommunicate Recent Development 11.8 Solvemate 11.8.1 Solvemate Company Detail 11.8.2 Solvemate Business Overview 11.8.3 Solvemate Conversational AI Platform Software Introduction 11.8.4 Solvemate Revenue in Conversational AI Platform Software Business (2017-2022) 11.8.5 Solvemate Recent Development 11.9 Hellomybot 11.9.1 Hellomybot Company Detail 11.9.2 Hellomybot Business Overview 11.9.3 Hellomybot Conversational AI Platform Software Introduction 11.9.4 Hellomybot Revenue in Conversational AI Platform Software Business (2017-2022) 11.9.5 Hellomybot Recent Development 11.10 Bold360 11.10.1 Bold360 Company Detail 11.10.2 Bold360 Business Overview 11.10.3 Bold360 Conversational AI Platform Software Introduction 11.10.4 Bold360 Revenue in Conversational AI Platform Software Business (2017-2022) 11.10.5 Bold360 Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Conversational AI Platform Software Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028 Table 2. Key Players of Cloud-based Table 3. Key Players of On-premises Table 4. Global Conversational AI Platform Software Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028 Table 5. Global Conversational AI Platform Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028 Table 6. Global Conversational AI Platform Software Market Size by Region (2017-2022) & (US$ Million) Table 7. Global Conversational AI Platform Software Market Share by Region (2017-2022) Table 8. Global Conversational AI Platform Software Forecasted Market Size by Region (2023-2028) & (US$ Million) Table 9. Global Conversational AI Platform Software Market Share by Region (2023-2028) Table 10. Conversational AI Platform Software Market Trends Table 11. Conversational AI Platform Software Market Drivers Table 12. Conversational AI Platform Software Market Challenges Table 13. Conversational AI Platform Software Market Restraints Table 14. Global Conversational AI Platform Software Revenue by Players (2017-2022) & (US$ Million) Table 15. Global Conversational AI Platform Software Market Share by Players (2017-2022) Table 16. Global Top Conversational AI Platform Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI Platform Software as of 2021) Table 17. Ranking of Global Top Conversational AI Platform Software Companies by Revenue (US$ Million) in 2021 Table 18. Global 5 Largest Players Market Share by Conversational AI Platform Software Revenue (CR5 and HHI) & (2017-2022) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Conversational AI Platform Software Product Solution and Service Table 21. Date of Enter into Conversational AI Platform Software Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Conversational AI Platform Software Market Size by Type (2017-2022) & (US$ Million) Table 24. Global Conversational AI Platform Software Revenue Market Share by Type (2017-2022) Table 25. Global Conversational AI Platform Software Forecasted Market Size by Type (2023-2028) & (US$ Million) Table 26. Global Conversational AI Platform Software Revenue Market Share by Type (2023-2028) Table 27. Global Conversational AI Platform Software Market Size by Application (2017-2022) & (US$ Million) Table 28. Global Conversational AI Platform Software Revenue Market Share by Application (2017-2022) Table 29. Global Conversational AI Platform Software Forecasted Market Size by Application (2023-2028) & (US$ Million) Table 30. Global Conversational AI Platform Software Revenue Market Share by Application (2023-2028) Table 31. North America Conversational AI Platform Software Market Size by Country (2017-2022) & (US$ Million) Table 32. North America Conversational AI Platform Software Market Size by Country (2023-2028) & (US$ Million) Table 33. Europe Conversational AI Platform Software Market Size by Country (2017-2022) & (US$ Million) Table 34. Europe Conversational AI Platform Software Market Size by Country (2023-2028) & (US$ Million) Table 35. Asia-Pacific Conversational AI Platform Software Market Size by Region (2017-2022) & (US$ Million) Table 36. Asia-Pacific Conversational AI Platform Software Market Size by Region (2023-2028) & (US$ Million) Table 37. Latin America Conversational AI Platform Software Market Size by Country (2017-2022) & (US$ Million) Table 38. Latin America Conversational AI Platform Software Market Size by Country (2023-2028) & (US$ Million) Table 39. Middle East & Africa Conversational AI Platform Software Market Size by Country (2017-2022) & (US$ Million) Table 40. Middle East & Africa Conversational AI Platform Software Market Size by Country (2023-2028) & (US$ Million) Table 41. Acobot Company Detail Table 42. Acobot Business Overview Table 43. Acobot Conversational AI Platform Software Product Table 44. Acobot Revenue in Conversational AI Platform Software Business (2017-2022) & (US$ Million) Table 45. Acobot Recent Development Table 46. ExecVision Company Detail Table 47. ExecVision Business Overview Table 48. ExecVision Conversational AI Platform Software Product Table 49. ExecVision Revenue in Conversational AI Platform Software Business (2017-2022) & (US$ Million) Table 50. ExecVision Recent Development Table 51. Gong.io Company Detail Table 52. Gong.io Business Overview Table 53. Gong.io Conversational AI Platform Software Product Table 54. Gong.io Revenue in Conversational AI Platform Software Business (2017-2022) & (US$ Million) Table 55. Gong.io Recent Development Table 56. Activechat Company Detail Table 57. Activechat Business Overview Table 58. Activechat Conversational AI Platform Software Product Table 59. Activechat Revenue in Conversational AI Platform Software Business (2017-2022) & (US$ Million) Table 60. Activechat Recent Development Table 61. LivePerson Company Detail Table 62. LivePerson Business Overview Table 63. LivePerson Conversational AI Platform Software Product Table 64. LivePerson Revenue in Conversational AI Platform Software Business (2017-2022) & (US$ Million) Table 65. LivePerson Recent Development Table 66. Marchex Company Detail Table 67. Marchex Business Overview Table 68. Marchex Conversational AI Platform Software Product Table 69. Marchex Revenue in Conversational AI Platform Software Business (2017-2022) & (US$ Million) Table 70. Marchex Recent Development Table 71. Kommunicate Company Detail Table 72. Kommunicate Business Overview Table 73. Kommunicate Conversational AI Platform Software Product Table 74. Kommunicate Revenue in Conversational AI Platform Software Business (2017-2022) & (US$ Million) Table 75. Kommunicate Recent Development Table 76. Solvemate Company Detail Table 77. Solvemate Business Overview Table 78. Solvemate Conversational AI Platform Software Product Table 79. Solvemate Revenue in Conversational AI Platform Software Business (2017-2022) & (US$ Million) Table 80. Solvemate Recent Development Table 81. Hellomybot Company Detail Table 82. Hellomybot Business Overview Table 83. Hellomybot Conversational AI Platform Software Product Table 84. Hellomybot Revenue in Conversational AI Platform Software Business (2017-2022) & (US$ Million) Table 85. Hellomybot Recent Development Table 86. Bold360 Company Detail Table 87. Bold360 Business Overview Table 88. Bold360 Conversational AI Platform Software Product Table 89. Bold360 Revenue in Conversational AI Platform Software Business (2017-2022) & (US$ Million) Table 90. Bold360 Recent Development Table 91. Research Programs/Design for This Report Table 92. Key Data Information from Secondary Sources Table 93. Key Data Information from Primary Sources List of Figures Figure 1. Global Conversational AI Platform Software Market Share by Type: 2021 VS 2028 Figure 2. Cloud-based Features Figure 3. On-premises Features Figure 4. Global Conversational AI Platform Software Market Share by Application in 2021 & 2028 Figure 5. Small and Medium Enterprises (SMEs) Case Studies Figure 6. Large Enterprises Case Studies Figure 7. Conversational AI Platform Software Report Years Considered Figure 8. Global Conversational AI Platform Software Market Size (US$ Million), Year-over-Year: 2017-2028 Figure 9. Global Conversational AI Platform Software Market Size, (US$ Million), 2017 VS 2021 VS 2028 Figure 10. Global Conversational AI Platform Software Market Share by Region: 2021 VS 2028 Figure 11. Global Conversational AI Platform Software Market Share by Players in 2021 Figure 12. Global Top Conversational AI Platform Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI Platform Software as of 2021) Figure 13. The Top 10 and 5 Players Market Share by Conversational AI Platform Software Revenue in 2021 Figure 14. North America Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 15. North America Conversational AI Platform Software Market Share by Country (2017-2028) Figure 16. United States Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 17. Canada Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 18. Europe Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 19. Europe Conversational AI Platform Software Market Share by Country (2017-2028) Figure 20. Germany Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 21. France Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 22. U.K. Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 23. Italy Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 24. Russia Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 25. Nordic Countries Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 26. Asia-Pacific Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 27. Asia-Pacific Conversational AI Platform Software Market Share by Region (2017-2028) Figure 28. China Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 29. Japan Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 30. South Korea Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 31. Southeast Asia Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 32. India Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 33. Australia Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 34. Latin America Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 35. Latin America Conversational AI Platform Software Market Share by Country (2017-2028) Figure 36. Mexico Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 37. Brazil Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 38. Middle East & Africa Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 39. Middle East & Africa Conversational AI Platform Software Market Share by Country (2017-2028) Figure 40. Turkey Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 41. Saudi Arabia Conversational AI Platform Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 42. Acobot Revenue Growth Rate in Conversational AI Platform Software Business (2017-2022) Figure 43. ExecVision Revenue Growth Rate in Conversational AI Platform Software Business (2017-2022) Figure 44. Gong.io Revenue Growth Rate in Conversational AI Platform Software Business (2017-2022) Figure 45. Activechat Revenue Growth Rate in Conversational AI Platform Software Business (2017-2022) Figure 46. LivePerson Revenue Growth Rate in Conversational AI Platform Software Business (2017-2022) Figure 47. Marchex Revenue Growth Rate in Conversational AI Platform Software Business (2017-2022) Figure 48. Kommunicate Revenue Growth Rate in Conversational AI Platform Software Business (2017-2022) Figure 49. Solvemate Revenue Growth Rate in Conversational AI Platform Software Business (2017-2022) Figure 50. Hellomybot Revenue Growth Rate in Conversational AI Platform Software Business (2017-2022) Figure 51. Bold360 Revenue Growth Rate in Conversational AI Platform Software Business (2017-2022) Figure 52. Bottom-up and Top-down Approaches for This Report Figure 53. Data Triangulation Figure 54. Key Executives Interviewed

Acobot ExecVision Gong.io Activechat LivePerson Marchex Kommunicate Solvemate Hellomybot Bold360