Table of Contents Chapter 1 Help Desk Software Market Overview 1.1 Help Desk Software Definition 1.2 Global Help Desk Software Market Size Status and Outlook (2015-2030) 1.3 Global Help Desk Software Market Size Comparison by Region (2015-2030) 1.4 Global Help Desk Software Market Size Comparison by Type (2015-2030) 1.5 Global Help Desk Software Market Size Comparison by Application (2015-2030) 1.6 Global Help Desk Software Market Size Comparison by Sales Channel (2015-2030) 1.7 Help Desk Software Market Dynamics (COVID-19 Impacts) 1.7.1 Market Drivers/Opportunities 1.7.2 Market Challenges/Risks 1.7.3 Market News (Mergers/Acquisitions/Expansion) 1.7.4 COVID-19 Impacts on Current Market 1.7.5 Post-Strategies of COVID-19 Outbreak Chapter 2 Help Desk Software Market Segment Analysis by Player 2.1 Global Help Desk Software Sales and Market Share by Player (2018-2020) 2.2 Global Help Desk Software Revenue and Market Share by Player (2018-2020) 2.3 Global Help Desk Software Average Price by Player (2018-2020) 2.4 Players Competition Situation & Trends 2.5 Conclusion of Segment by Player Chapter 3 Help Desk Software Market Segment Analysis by Type 3.1 Global Help Desk Software Market by Type 3.1.1 On-premises 3.1.2 Cloud-based 3.2 Global Help Desk Software Sales and Market Share by Type (2015-2020) 3.3 Global Help Desk Software Revenue and Market Share by Type (2015-2020) 3.4 Global Help Desk Software Average Price by Type (2015-2020) 3.5 Leading Players of Help Desk Software by Type in 2020 3.6 Conclusion of Segment by Type Chapter 4 Help Desk Software Market Segment Analysis by Application 4.1 Global Help Desk Software Market by Application 4.1.1 BFSI 4.1.2 Telecom & IT 4.1.3 Government 4.1.4 Education 4.1.5 Healthcare 4.2 Global Help Desk Software Revenue and Market Share by Application (2015-2020) 4.3 Leading Consumers of Help Desk Software by Application in 2020 4.4 Conclusion of Segment by Application Chapter 5 Help Desk Software Market Segment Analysis by Sales Channel 5.1 Global Help Desk Software Market by Sales Channel 5.1.1 Direct Channel 5.1.2 Distribution Channel 5.2 Global Help Desk Software Revenue and Market Share by Sales Channel (2015-2020) 5.3 Leading Distributors/Dealers of Help Desk Software by Sales Channel in 2020 5.4 Conclusion of Segment by Sales Channel Chapter 6 Help Desk Software Market Segment Analysis by Region 6.1 Global Help Desk Software Market Size and CAGR by Region (2015-2030) 6.2 Global Help Desk Software Sales and Market Share by Region (2015-2020) 6.3 Global Help Desk Software Revenue and Market Share by Region (2015-2020) 6.4 North America 6.4.1 North America Market by Country 6.4.2 North America Help Desk Software Market Share by Type 6.4.3 North America Help Desk Software Market Share by Application 6.4.4 United States 6.4.5 Canada 6.4.6 Mexico 6.5 Europe 6.5.1 Europe Market by Country 6.5.2 Europe Help Desk Software Market Share by Type 6.5.3 Europe Help Desk Software Market Share by Application 6.5.4 Germany 6.5.5 UK 6.5.6 France 6.5.7 Italy 6.5.8 Russia 6.5.9 Spain 6.6 Asia-Pacific 6.6.1 Asia-Pacific Market by Country 6.6.2 Asia-Pacific Help Desk Software Market Share by Type 6.6.3 Asia-Pacific Help Desk Software Market Share by Application 6.6.4 China 6.6.5 Japan 6.6.6 Korea 6.6.7 India 6.6.8 Southeast Asia 6.6.9 Australia 6.7 South America 6.7.1 South America Market by Country 6.7.2 South America Help Desk Software Market Share by Type 6.7.3 South America Help Desk Software Market Share by Application 6.7.4 Brazil 6.7.5 Argentina 6.7.6 Colombia 6.8 Middle East & Africa 6.8.1 Middle East & Africa Market by Country 6.8.2 Middle East & Africa Help Desk Software Market Share by Type 6.8.3 Middle East & Africa Help Desk Software Market Share by Application 6.8.4 UAE 6.8.5 Saudi Arabia 6.8.6 South Africa 6.9 Conclusion of Segment by Region Chapter 7 Profile of Leading Help Desk Software Players 7.1 SysAid 7.1.1 Company Snapshot 7.1.2 Product/Service Offered 7.1.3 Business Performance (Sales, Price, Revenue, Gross Margin and Market Share) 7.1.4 COVID-19 Impact on SysAid 7.2 Klemen Stirn 7.3 Zendesk 7.4 Salesforce.com 7.5 Live Agent (Quality Unit) 7.6 01 Communique Laboratory 7.7 247NetSystems 7.8 Abacus Systems 7.9 ActiveCampaign 7.10 Spiceworks 7.11 ZOHO Corporation 7.12 LogMeIn 7.13 Freshworks 7.14 Genesys 7.15 Vision Helpdesk 7.16 FrontApp 7.17 Wrike 7.18 Teamwork.com 7.19 Help Desk Migration 7.20 Apptivo 7.21 Quick Base 7.22 Deskero 7.23 BMC Software 7.24 SherpaDesk 7.25 Samanage 7.26 TeamSupport 7.27 Jira Service Desk 7.28 xSellco 7.29 iSupport Software 7.29 iSupport Software Chapter 8 Upstream and Downstream Analysis of Help Desk Software 8.1 Industrial Chain of Help Desk Software 8.2 Upstream of Help Desk Software 8.2.1 Raw Materials 8.2.2 Labor Cost 8.2.3 Manufacturing Expenses 8.2.4 Manufacturing Cost Structure 8.2.5 Manufacturing Process 8.3 Downstream of Help Desk Software 8.3.1 Leading Distributors/Dealers of Help Desk Software 8.3.2 Leading Consumers of Help Desk Software Chapter 9 Development Trend of Help Desk Software (2021-2030) 9.1 Global Help Desk Software Market Size (Sales and Revenue) Forecast (2021-2030) 9.2 Global Help Desk Software Market Size and CAGR Forecast by Region (2021-2030) 9.3 Global Help Desk Software Market Size and CAGR Forecast by Type (2021-2030) 9.4 Global Help Desk Software Market Size and CAGR Forecast by Application (2021-2030) 9.5 Global Help Desk Software Market Size and CAGR Forecast by Sales Channel (2021-2030) Chapter 10 Appendix 10.1 Research Methodology 10.2 Data Sources 10.3 Disclaimer 10.4 Analysts Certification

List of Tables and Figures Figure Help Desk Software Example Figure Global Help Desk Software Revenue (Million $) Status and Outlook (2015-2030) Figure Global Help Desk Software Revenue (Million $) Comparison by Region (2015-2030) Figure Global Help Desk Software Revenue (Million $) Comparison by Type (2015-2030) Figure Global Help Desk Software Revenue (Million $) Comparison by Application (2015-2030) Figure Global Help Desk Software Revenue (Million $) Comparison by Sales Channel (2015-2030) Table Global Help Desk Software Sales by Player (2018-2020) Table Global Help Desk Software Sales Market Share by Player (2018-2020) Figure Global Help Desk Software Sales Market Share by Player in 2020 Table Global Help Desk Software Revenue (Million $) by Player (2018-2020) Table Global Help Desk Software Revenue Market Share by Player (2018-2020) Figure Global Help Desk Software Revenue Market Share by Player in 2020 Table Global Help Desk Software Average Price by Player (2018-2020) Figure Global Help Desk Software Average Price by Player in 2020 Figure Global Help Desk Software Players Competition Situation – Top 5 Players’ Revenue Market Share in 2018 Figure Global Help Desk Software Players Competition Trends – Top 5 Players’ Revenue Market Share in 2020 Figure Example of On-premises Figure Global On-premises Revenue (Million $) and Growth Rate (2015-2020) Figure Example of Cloud-based Figure Global Cloud-based Revenue (Million $) and Growth Rate (2015-2020) Table Global Help Desk Software Sales by Type (2015-2020) Table Global Help Desk Software Sales Market Share by Type (2015-2020) Figure Global Help Desk Software Sales Market Share by Type in 2020 Table Global Help Desk Software Revenue (Million $) by Type (2015-2020) Table Global Help Desk Software Revenue Market Share by Type (2015-2020) Figure Global Help Desk Software Revenue Market Share by Type in 2020 Table Global Help Desk Software Average Price by Type (2015-2020) Figure Global Help Desk Software Average Price by Type in 2020 Table Leading Players of Help Desk Software by Type in 2020 Figure Example of BFSI Figure Global Help Desk Software for BFSI Revenue (Million $) and Growth Rate (2015-2020) Figure Example of Telecom & IT Figure Global Help Desk Software for Telecom & IT Revenue (Million $) and Growth Rate (2015-2020) Figure Example of Government Figure Global Help Desk Software for Government Revenue (Million $) and Growth Rate (2015-2020) Figure Example of Education Figure Global Help Desk Software for Education Revenue (Million $) and Growth Rate (2015-2020) Figure Example of Healthcare Figure Global Help Desk Software for Healthcare Revenue (Million $) and Growth Rate (2015-2020) Table Global Help Desk Software Sales by Application (2015-2020) Table Global Help Desk Software Sales Market Share by Application (2015-2020) Figure Global Help Desk Software Sales Market Share by Application in 2020 Table Leading Consumers of Help Desk Software by Application in 2020 Figure Example of Direct Channel Figure Global Help Desk Software for Direct Channel Revenue (Million $) and Growth Rate (2015-2020) Figure Example of Distribution Channel Figure Global Help Desk Software for Distribution Channel Revenue (Million $) and Growth Rate (2015-2020) Table Global Help Desk Software Revenue by Sales Channel (2015-2020) Table Global Help Desk Software Revenue Market Share by Sales Channel (2015-2020) Figure Global Help Desk Software Revenue Market Share by Sales Channel in 2020 Table Leading Distributors/Dealers of Help Desk Software by Sales Channel in 2020 Table Global Help Desk Software Market Size and CAGR by Region (2015-2030) Table Global Help Desk Software Sales by Region (2015-2020) Table Global Help Desk Software Sales Market Share by Region (2015-2020) Figure Global Help Desk Software Sales Market Share by Region in 2020 Table Global Help Desk Software Revenue (Million $) by Region (2015-2020) Table Global Help Desk Software Revenue Market Share by Region (2015-2020) Figure Global Help Desk Software Revenue Market Share by Region in 2020 Table North America Help Desk Software Sales by Country (2015-2020) Figure North America Help Desk Software Sales Market Share by Country (2015-2020) Table North America Help Desk Software Revenue by Country (2015-2020) Figure North America Help Desk Software Revenue Market Share by Country (2015-2020) Figure North America Help Desk Software Market Share by Type in 2020 Figure North America Help Desk Software Market Share by Application in 2020 Figure United States Help Desk Software Sales and Growth Rate (2015-2020) Figure United States Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure Canada Help Desk Software Sales and Growth Rate (2015-2020) Figure Canada Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure Mexico Help Desk Software Sales and Growth Rate (2015-2020) Figure Mexico Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Table Europe Help Desk Software Sales by Country (2015-2020) Figure Europe Help Desk Software Sales Market Share by Country (2015-2020) Table Europe Help Desk Software Revenue by Country (2015-2020) Figure Europe Help Desk Software Revenue Market Share by Country (2015-2020) Figure Europe Help Desk Software Market Share by Type in 2020 Figure Europe Help Desk Software Market Share by Application in 2020 Figure Germany Help Desk Software Sales and Growth Rate (2015-2020) Figure Germany Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure UK Help Desk Software Sales and Growth Rate (2015-2020) Figure UK Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure France Help Desk Software Sales and Growth Rate (2015-2020) Figure France Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure Italy Help Desk Software Sales and Growth Rate (2015-2020) Figure Italy Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure Russia Help Desk Software Sales and Growth Rate (2015-2020) Figure Russia Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure Spain Help Desk Software Sales and Growth Rate (2015-2020) Figure Spain Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Table Asia-Pacific Help Desk Software Sales by Country (2015-2020) Figure Asia-Pacific Help Desk Software Sales Market Share by Country (2015-2020) Table Asia-Pacific Help Desk Software Revenue by Country (2015-2020) Figure Asia-Pacific Help Desk Software Revenue Market Share by Country (2015-2020) Figure Asia-Pacific Help Desk Software Market Share by Type in 2020 Figure Asia-Pacific Help Desk Software Market Share by Application in 2020 Figure China Help Desk Software Sales and Growth Rate (2015-2020) Figure China Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure Japan Help Desk Software Sales and Growth Rate (2015-2020) Figure Japan Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure Korea Help Desk Software Sales and Growth Rate (2015-2020) Figure Korea Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure India Help Desk Software Sales and Growth Rate (2015-2020) Figure India Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure Southeast Asia Help Desk Software Sales and Growth Rate (2015-2020) Figure Southeast Asia Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure Australia Help Desk Software Sales and Growth Rate (2015-2020) Figure Australia Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Table South America Help Desk Software Sales by Country (2015-2020) Figure South America Help Desk Software Sales Market Share by Country (2015-2020) Table South America Help Desk Software Revenue by Country (2015-2020) Figure South America Help Desk Software Revenue Market Share by Country (2015-2020) Figure South America Help Desk Software Market Share by Type in 2020 Figure South America Help Desk Software Market Share by Application in 2020 Figure Brazil Help Desk Software Sales and Growth Rate (2015-2020) Figure Brazil Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure Argentina Help Desk Software Sales and Growth Rate (2015-2020) Figure Argentina Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure Colombia Help Desk Software Sales and Growth Rate (2015-2020) Figure Colombia Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Table Middle East & Africa Help Desk Software Sales by Country (2015-2020) Figure Middle East & Africa Help Desk Software Sales Market Share by Country (2015-2020) Table Middle East & Africa Help Desk Software Revenue by Country (2015-2020) Figure Middle East & Africa Help Desk Software Revenue Market Share by Country (2015-2020) Figure Middle East & Africa Help Desk Software Market Share by Type in 2020 Figure Middle East & Africa Help Desk Software Market Share by Application in 2020 Figure UAE Help Desk Software Sales and Growth Rate (2015-2020) Figure UAE Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure Saudi Arabia Help Desk Software Sales and Growth Rate (2015-2020) Figure Saudi Arabia Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Figure South Africa Help Desk Software Sales and Growth Rate (2015-2020) Figure South Africa Help Desk Software Revenue (Million $) and Growth Rate (2015-2020) Table Company Snapshot of SysAid Table Help Desk Software Introduction of SysAid Table Help Desk Software Sales, Price, Revenue, Gross Margin and Market Share of SysAid (2018-2020) Table Industrial Chain of Help Desk Software Table Manufacturing Cost Structure of Help Desk Software Table General Manufacturing Process of Help Desk Software Table Leading Distributors/Dealers of Help Desk Software Table Leading Consumers of Help Desk Software Figure Global Help Desk Software Sales and Growth Rate Forecast (2021-2030) Figure Global Help Desk Software Revenue and Growth Rate Forecast (2021-2030) Table Global Help Desk Software Market Size and CAGR Forecast by Region (2021-2030) Table Global Help Desk Software Market Size and CAGR Forecast by Type (2021-2030) Table Global Help Desk Software Market Size and CAGR Forecast by Application (2021-2030) Table Global Help Desk Software Market Size and CAGR Forecast by Sales Channel (2021-2030)

Leading players of Help Desk Software including: SysAid Klemen Stirn Zendesk Salesforce.com Live Agent (Quality Unit) 01 Communique Laboratory 247NetSystems Abacus Systems ActiveCampaign Spiceworks ZOHO Corporation LogMeIn Freshworks Genesys Vision Helpdesk FrontApp Wrike Teamwork.com Help Desk Migration Apptivo Quick Base Deskero BMC Software SherpaDesk Samanage TeamSupport Jira Service Desk xSellco iSupport Software Azure Desk