1 Introduction to Research & Analysis Reports 1.1 Interactive Multi-Channel Communication Service Market Definition 1.2 Market Segments 1.2.1 Segment by Type 1.2.2 Segment by Application 1.3 China Interactive Multi-Channel Communication Service Market Overview 1.4 Methodology & Sources of Information 1.4.1 Research Methodology 1.4.2 Research Process 1.4.3 Base Year 2 China Interactive Multi-Channel Communication Service Overall Market Size 2.1 China Interactive Multi-Channel Communication Service Market Size: 2021 VS 2027 2.2 China Interactive Multi-Channel Communication Service Revenue, Prospects & Forecasts: 2016-2027 2.3 Key Market Trends, Opportunity, Drivers and Restraints 2.3.1 Market Opportunities & Trends 2.3.2 Market Drivers 2.3.3 Market Restraints 3 Company Landscape 3.1 Top Interactive Multi-Channel Communication Service Players in China Market 3.2 Top China Interactive Multi-Channel Communication Service Companies Ranked by Revenue 3.3 China Interactive Multi-Channel Communication Service Revenue by Companies 3.4 Top 3 and Top 5 Interactive Multi-Channel Communication Service Companies in China Market, by Revenue in 2020 3.5 Companies Interactive Multi-Channel Communication Service Product Type 3.6 Tier 1, Tier 2 and Tier 3 Interactive Multi-Channel Communication Service Players in China Market 3.6.1 List of Tier 1 Interactive Multi-Channel Communication Service Companies in China 3.6.2 List of Tier 2 and Tier 3 Interactive Multi-Channel Communication Service Companies in China 4 Sights by Type 4.1 Overview 4.1.1 By Type - China Interactive Multi-Channel Communication Service Market Size Markets, 2021 & 2027 4.1.2 Dedicated Channel 4.1.3 Public Channel 4.2 By Type - China Interactive Multi-Channel Communication Service Revenue & Forecasts 4.2.1 By Type - China Interactive Multi-Channel Communication Service Revenue, 2016-2021 4.2.2 By Type - China Interactive Multi-Channel Communication Service Revenue, 2022-2027 4.2.3 By Type - China Interactive Multi-Channel Communication Service Revenue Market Share, 2016-2027 5 Sights by Application 5.1 Overview 5.1.1 By Application - China Interactive Multi-Channel Communication Service Market Size, 2021 & 2027 5.1.2 Voice 5.1.3 Email 5.1.4 Social Media 5.1.5 Video Meetings 5.1.6 Others 5.2 By Application - China Interactive Multi-Channel Communication Service Revenue & Forecasts 5.2.1 By Application - China Interactive Multi-Channel Communication Service Revenue, 2016-2021 5.2.2 By Application - China Interactive Multi-Channel Communication Service Revenue, 2022-2027 5.2.3 By Application - China Interactive Multi-Channel Communication Service Revenue Market Share, 2016-2027 6 Interactive Multi-Channel Communication Service Companies Profiles 6.1 Ecrion 6.1.1 Ecrion Company Details 6.1.2 Ecrion Business Overview 6.1.3 Ecrion Interactive Multi-Channel Communication Service Introduction 6.1.4 Ecrion Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) 6.1.5 Ecrion Recent Developments 6.2 Conduent 6.2.1 Conduent Company Details 6.2.2 Conduent Business Overview 6.2.3 Conduent Interactive Multi-Channel Communication Service Introduction 6.2.4 Conduent Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) 6.2.5 Conduent Recent Developments 6.3 Neopost 6.3.1 Neopost Company Details 6.3.2 Neopost Business Overview 6.3.3 Neopost Interactive Multi-Channel Communication Service Introduction 6.3.4 Neopost Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) 6.3.5 Neopost Recent Developments 6.4 Mailteck 6.4.1 Mailteck Company Details 6.4.2 Mailteck Business Overview 6.4.3 Mailteck Interactive Multi-Channel Communication Service Introduction 6.4.4 Mailteck Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) 6.4.5 Mailteck Recent Developments 6.5 Compart 6.5.1 Compart Company Details 6.5.2 Compart Business Overview 6.5.3 Compart Interactive Multi-Channel Communication Service Introduction 6.5.4 Compart Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) 6.5.5 Compart Recent Developments 6.6 Paragon 6.6.1 Paragon Company Details 6.6.2 Paragon Business Overview 6.6.3 Paragon Interactive Multi-Channel Communication Service Introduction 6.6.4 Paragon Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) 6.6.5 Paragon Recent Developments 6.7 Frontline 6.7.1 Frontline Company Details 6.7.2 Frontline Business Overview 6.7.3 Frontline Interactive Multi-Channel Communication Service Introduction 6.7.4 Frontline Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) 6.7.5 Frontline Recent Developments 6.8 Liquid State 6.8.1 Liquid State Company Details 6.8.2 Liquid State Business Overview 6.8.3 Liquid State Interactive Multi-Channel Communication Service Introduction 6.8.4 Liquid State Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) 6.8.5 Liquid State Recent Developments 6.9 Enghouse Interactive 6.9.1 Enghouse Interactive Company Details 6.9.2 Enghouse Interactive Business Overview 6.9.3 Enghouse Interactive Interactive Multi-Channel Communication Service Introduction 6.9.4 Enghouse Interactive Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) 6.9.5 Enghouse Interactive Recent Developments 6.10 Infobip 6.10.1 Infobip Company Details 6.10.2 Infobip Business Overview 6.10.3 Infobip Interactive Multi-Channel Communication Service Introduction 6.10.4 Infobip Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) 6.10.5 Infobip Recent Developments 6.11 Xerox 6.11.1 Xerox Company Details 6.11.2 Xerox Business Overview 6.11.3 Xerox Interactive Multi-Channel Communication Service Introduction 6.11.4 Xerox Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) 6.11.5 Xerox Recent Developments 7 Conclusion 8 Appendix 8.1 Note 8.2 Examples of Clients 8.3 Author Details 8.4 Disclaimer

List of Tables Table 1. Interactive Multi-Channel Communication Service Market Opportunities & Trends in China Market Table 2. Interactive Multi-Channel Communication Service Market Drivers in China Market Table 3. Interactive Multi-Channel Communication Service Market Restraints in China Market Table 4. Key Players of Interactive Multi-Channel Communication Service in China Market Table 5. Top Interactive Multi-Channel Communication Service Players in China Market, Ranking by Revenue (2019) Table 6. China Interactive Multi-Channel Communication Service Revenue by Companies, (US$, Mn), 2016-2021 Table 7. China Interactive Multi-Channel Communication Service Revenue Share by Companies, 2016-2021 Table 8. Companies Interactive Multi-Channel Communication Service Product Type Table 9. List of Tier 1 Interactive Multi-Channel Communication Service Companies, Revenue (US$, Mn) in 2020 and Market Share Table 10. List of Tier 2 and Tier 3 Interactive Multi-Channel Communication Service Companies, Revenue (US$, Mn) in 2020 and Market Share Table 11. By Type – China Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2021 & 2027 Table 12. By Type - China Interactive Multi-Channel Communication Service Revenue (US$, Mn), 2016-2021 Table 13. By Type - China Interactive Multi-Channel Communication Service Revenue (US$, Mn), 2022-2027 Table 14. By Application – China Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2021 VS 2027 Table 15. By Application - China Interactive Multi-Channel Communication Service Revenue (US$, Mn), 2016-2021 Table 16. By Application - China Interactive Multi-Channel Communication Service Revenue (US$, Mn), 2022-2027 Table 17. Ecrion Company Details Table 18. Ecrion Business Overview Table 19. Ecrion Interactive Multi-Channel Communication Service Product Table 20. Ecrion Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) & (US$ Million) Table 21. Ecrion Recent Developments Table 22. Conduent Company Details Table 23. Conduent Business Overview Table 24. Conduent Interactive Multi-Channel Communication Service Product Table 25. Conduent Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) & (US$ Million) Table 26. Conduent Recent Developments Table 27. Neopost Company Details Table 28. Neopost Business Overview Table 29. Neopost Interactive Multi-Channel Communication Service Product Table 30. Neopost Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) & (US$ Million) Table 31. Neopost Recent Developments Table 32. Mailteck Company Details Table 33. Mailteck Business Overview Table 34. Mailteck Interactive Multi-Channel Communication Service Product Table 35. Mailteck Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) & (US$ Million) Table 36. Mailteck Recent Developments Table 37. Compart Company Details Table 38. Compart Business Overview Table 39. Compart Interactive Multi-Channel Communication Service Product Table 40. Compart Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) & (US$ Million) Table 41. Compart Recent Developments Table 42. Paragon Company Details Table 43. Paragon Business Overview Table 44. Paragon Interactive Multi-Channel Communication Service Product Table 45. Paragon Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) & (US$ Million) Table 46. Paragon Recent Developments Table 47. Frontline Company Details Table 48. Frontline Business Overview Table 49. Frontline Interactive Multi-Channel Communication Service Product Table 50. Frontline Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) & (US$ Million) Table 51. Frontline Recent Developments Table 52. Liquid State Company Details Table 53. Liquid State Business Overview Table 54. Liquid State Interactive Multi-Channel Communication Service Product Table 55. Liquid State Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) & (US$ Million) Table 56. Liquid State Recent Developments Table 57. Enghouse Interactive Company Details Table 58. Enghouse Interactive Business Overview Table 59. Enghouse Interactive Interactive Multi-Channel Communication Service Product Table 60. Enghouse Interactive Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) & (US$ Million) Table 61. Enghouse Interactive Recent Developments Table 62. Infobip Company Details Table 63. Infobip Business Overview Table 64. Infobip Interactive Multi-Channel Communication Service Product Table 65. Infobip Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) & (US$ Million) Table 66. Infobip Recent Developments Table 67. Xerox Company Details Table 68. Xerox Business Overview Table 69. Xerox Interactive Multi-Channel Communication Service Product Table 70. Xerox Interactive Multi-Channel Communication Service Revenue in China Market (2016-2021) & (US$ Million) Table 71. Xerox Recent Developments List of Figures Figure 1. Interactive Multi-Channel Communication Service Segment by Type Figure 2. Interactive Multi-Channel Communication Service Segment by Application Figure 3. China Interactive Multi-Channel Communication Service Market Overview: 2020 Figure 4. China Interactive Multi-Channel Communication Service Market Size: 2021 VS 2027 (US$, Mn) Figure 5. China Interactive Multi-Channel Communication Service Revenue, 2016-2027 (US$, Mn) Figure 6. The Top 3 and 5 Players Market Share by Interactive Multi-Channel Communication Service Revenue in 2020 Figure 7. By Type - China Interactive Multi-Channel Communication Service Revenue Market Share, 2016-2027 Figure 8. By Application - China Interactive Multi-Channel Communication Service Revenue Market Share, 2016-2027 Figure 9. Ecrion Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2016-2021) Figure 10. Conduent Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2016-2021) Figure 11. Neopost Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2016-2021) Figure 12. Mailteck Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2016-2021) Figure 13. Compart Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2016-2021) Figure 14. Paragon Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2016-2021) Figure 15. Frontline Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2016-2021) Figure 16. Liquid State Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2016-2021) Figure 17. Enghouse Interactive Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2016-2021) Figure 18. Infobip Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2016-2021) Figure 19. Xerox Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2016-2021)

Ecrion Conduent Neopost Mailteck Compart Paragon Frontline Liquid State Enghouse Interactive Infobip Xerox