1 Market Overview of Service Mapping 1.1 Service Mapping Market Overview 1.1.1 Service Mapping Product Scope 1.1.2 Market Status and Outlook 1.2 Global Service Mapping Market Size Overview by Region 2015 VS 2020 VS 2026 1.3 Global Service Mapping Market Size by Region (2015-2026) 1.4 Global Service Mapping Historic Market Size by Region (2015-2020) 1.5 Global Service Mapping Market Size Forecast by Region (2021-2026) 1.6 Key Regions, Service Mapping Market Size YoY Growth (2015-2026) 1.6.1 North America Service Mapping Market Size YoY Growth (2015-2026) 1.6.2 Europe Service Mapping Market Size YoY Growth (2015-2026) 1.6.3 Asia-Pacific Service Mapping Market Size YoY Growth (2015-2026) 1.6.4 Latin America Service Mapping Market Size YoY Growth (2015-2026) 1.6.5 Middle East & Africa Service Mapping Market Size YoY Growth (2015-2026) 2 Service Mapping Market Overview by Type 2.1 Global Service Mapping Market Size by Type: 2015 VS 2020 VS 2026 2.2 Global Service Mapping Historic Market Size by Type (2015-2020) 2.3 Global Service Mapping Forecasted Market Size by Type (2021-2026) 2.4 Cloud-Based 2.5 On-Premise 3 Service Mapping Market Overview by Application 3.1 Global Service Mapping Market Size by Application: 2015 VS 2020 VS 2026 3.2 Global Service Mapping Historic Market Size by Application (2015-2020) 3.3 Global Service Mapping Forecasted Market Size by Application (2021-2026) 3.4 Large Enterprises 3.5 Small and Medium-sized Enterprises (SMEs) 4 Global Service Mapping Competition Analysis by Players 4.1 Global Service Mapping Market Size (Million US$) by Players (2015-2020) 4.2 Global Top Manufacturers by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Service Mapping as of 2019) 4.3 Date of Key Manufacturers Enter into Service Mapping Market 4.4 Global Top Players Service Mapping Headquarters and Area Served 4.5 Key Players Service Mapping Product Solution and Service 4.6 Competitive Status 4.6.1 Service Mapping Market Concentration Rate 4.6.2 Mergers & Acquisitions, Expansion Plans 5 Company (Top Players) Profiles and Key Data 5.1 ServiceNow 5.1.1 ServiceNow Profile 5.1.2 ServiceNow Main Business 5.1.3 ServiceNow Products, Services and Solutions 5.1.4 ServiceNow Revenue (US$ Million) & (2015-2020) 5.1.5 ServiceNow Recent Developments 5.2 Axios Systems 5.2.1 Axios Systems Profile 5.2.2 Axios Systems Main Business and Company’s Total Revenue 5.2.3 Axios Systems Products, Services and Solutions 5.2.4 Axios Systems Revenue (US$ Million) (2015-2020) 5.2.5 Axios Systems Recent Development and Reaction to Covid-19 5.3 iQuate 5.5.1 iQuate Profile 5.3.2 iQuate Main Business 5.3.3 iQuate Products, Services and Solutions 5.3.4 iQuate Revenue (US$ Million) & (2015-2020) 5.3.5 Instana Recent Developments 5.4 Instana 5.4.1 Instana Profile 5.4.2 Instana Main Business 5.4.3 Instana Products, Services and Solutions 5.4.4 Instana Revenue (US$ Million) & (2015-2020) 5.4.5 Instana Recent Developments ... 6 North America 6.1 North America Service Mapping Market Size by Country 6.2 United States 6.3 Canada 7 Europe 7.1 Europe Service Mapping Market Size by Country 7.2 Germany 7.3 France 7.4 U.K. 7.5 Italy 7.6 Russia 7.7 Nordic 7.8 Rest of Europe 8 Asia-Pacific 8.1 Asia-Pacific Service Mapping Market Size by Region 8.2 China 8.3 Japan 8.4 South Korea 8.5 Southeast Asia 8.6 India 8.7 Australia 8.8 Rest of Asia-Pacific 9 Latin America 9.1 Latin America Service Mapping Market Size by Country 9.2 Mexico 9.3 Brazil 9.4 Rest of Latin America 10 Middle East & Africa 10.1 Middle East & Africa Service Mapping Market Size by Country 10.2 Turkey 10.3 Saudi Arabia 10.4 UAE 10.5 Rest of Middle East & Africa 11 Service Mapping Market Dynamics 11.1 Industry Trends 11.2 Market Drivers 11.3 Market Challenges 11.4 Market Restraints 12 Research Finding /Conclusion 13 Methodology and Data Source 13.1 Methodology/Research Approach 13.1.1 Research Programs/Design 13.1.2 Market Size Estimation 13.1.3 Market Breakdown and Data Triangulation 13.2 Data Source 13.2.1 Secondary Sources 13.2.2 Primary Sources 13.3 Disclaimer 13.4 Author List

List of Tables Table 1. Global Market Service Mapping Market Size (US$ Million) Comparison by Region 2015 VS 2020 VS 2026 Table 2. Global Service Mapping Market Size by Region (2015-2020) (US$ Million) Table 3. Global Service Mapping Market Size Share by Region (2015-2020) Table 4. Global Service Mapping Forecasted Market Size by Region (2021-2026) (US$ Million) Table 5. Global Service Mapping Forecasted Market Size Share by Region (2021-2026) Table 6. Global Service Mapping Market Size (US$ Million) by Type: 2015 VS 2020 VS 2026 Table 7. Global Service Mapping Market Size by Type (2015-2020) (US$ Million) Table 8. Global Service Mapping Revenue Market Share by Type (2015-2020) Table 9. Global Service Mapping Forecasted Market Size by Type (2021-2026) (US$ Million) Table 10. Global Service Mapping Revenue Market Share by Type (2021-2026) Table 11. Global Service Mapping Market Size (US$ Million) by Application: 2015 VS 2020 VS 2026 Table 12. Global Service Mapping Market Size by Application (2015-2020) (US$ Million) Table 13. Global Service Mapping Revenue Market Share by Application (2015-2020) Table 14. Global Service Mapping Forecasted Market Size by Application (2021-2026) (US$ Million) Table 15. Global Service Mapping Revenue Market Share by Application (2021-2026) Table 16. Global Service Mapping Revenue (US$ Million) by Players (2015-2020) Table 17. Global Service Mapping Revenue Market Share by Players (2015-2020) Table 18. Global Top Manufacturers Market Share by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Service Mapping as of 2019) Table 19. Date of Key Manufacturers Enter into Service Mapping Market Table 20. Global Service Mapping Top Players Headquarters and Area Served Table 21. Service Mapping Product Solution and Service Table 22. Global Service Mapping Manufacturers Market Concentration Ratio (CR5 and HHI) Table 23. Mergers & Acquisitions, Expansion Plans Table 24. ServiceNow Basic Information List Table 25. ServiceNow Description and Business Overview Table 26. ServiceNow Service Mapping Products, Services and Solutions Table 27. Revenue (Million US$) in Service Mapping Business of ServiceNow (2015-2020) Table 28. ServiceNow Recent Developments Table 29. Axios Systems Basic Information List Table 30. Axios Systems Description and Business Overview Table 31. Axios Systems Service Mapping Products, Services and Solutions Table 32. Revenue (Million US$) in Service Mapping Business of Axios Systems (2015-2020) Table 33. Axios Systems Recent Developments Table 34. iQuate Basic Information List Table 35. iQuate Description and Business Overview Table 36. iQuate Service Mapping Products, Services and Solutions Table 37. Revenue (Million US$) in Service Mapping Business of iQuate (2015-2020) Table 38. iQuate Recent Developments Table 39. Instana Basic Information List Table 40. Instana Description and Business Overview Table 41. Instana Service Mapping Products, Services and Solutions Table 42. Revenue (Million US$) in Service Mapping Business of Instana (2015-2020) Table 43. Instana Recent Developments Table 44. North America Service Mapping Market Size by Country (2015-2020) & (US$ Million) Table 45. North America Service Mapping Market Size Share by Country (2015-2020) Table 46. Europe Service Mapping Market Size by Country (2015-2020) & (US$ Million) Table 47. Europe Service Mapping Market Size Share by Country (2015-2020) Table 48. Asia-Pacific Service Mapping Market Size by Country (2015-2020) & (US$ Million) Table 49. Asia-Pacific Service Mapping Market Size Share by Country (2015-2020) (US$ Million) Table 50. Latin America Service Mapping Market Size by Country (2015-2020) & (US$ Million) Table 51. Latin America Service Mapping Market Size Share by Country (2015-2020) (US$ Million) Table 52. Middle East & Africa Service Mapping Market Size by Players (2015-2020) (US$ Million) Table 53. Middle East & Africa Service Mapping Market Size Share by Players (2015-2020) (US$ Million) Table 54. Service Mapping Market Trends Table 55. Service Mapping Market Drivers Table 56. Service Mapping Market Challenges Table 57. Service Mapping Market Restriants Table 58. Research Programs/Design for This Report Table 59. Key Data Information from Secondary Sources Table 60. Key Data Information from Primary Sources List of Figures Figure 1. Global Service Mapping Market Size Year-over-Year 2015-2026 & (US$ Million) Figure 2. Global Service Mapping Market Size (US$ Million), 2015 VS 2020VS 2026 Figure 3. Global Service Mapping Market Share by Regions: 2020 VS 2026 Figure 4. North America Service Mapping Market Size (US$ Million) Growth Rate (2015-2026) Figure 5. Europe Service Mapping Market Size (US$ Million) and Growth Rate (2015-2026) Figure 6. Asia-Pacific Service Mapping Market Size (US$ Million) and Growth Rate (2015-2026) Figure 7. Latin America Service Mapping Market Size (US$ Million) and Growth Rate (2015-2026) Figure 8. Middle East & Africa Service Mapping Market Size (US$ Million) and Growth Rate (2015-2026) Figure 9. Global Service Mapping Market Share by Type in 2020 & 2026 Figure 10. Cloud-Based Market Size (US$ Million) YoY Growth (2015-2026) Figure 11. On-Premise Market Size (US$ Million) YoY Growth (2015-2026) Figure 12. Global Service Mapping Market Size Share by Application in 2020 & 2026 Figure 13. Large Enterprises Market Size (US$ Million) YoY Growth (2015-2026) Figure 14. Small and Medium-sized Enterprises (SMEs) Market Size (US$ Million) YoY Growth (2015-2026) Figure 15. Service Mapping Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2015 VS 2019 Figure 16. Global Top 5 and Top 10 Players Service Mapping Market Share in 2019 Figure 17. United States Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 18. Canada Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 19. Germany Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 20. France Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 21. U.K. Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 22. Italy Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 23. Russia Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 24. Nordic Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 25. Rest of Europe Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 26. China Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 27. Japan Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 28. South Korea Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 29. Southeast Asia Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 30. India Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 31. Australia Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 32. Rest of Asia-Pacific Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 33. Mexico Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 34. Brazil Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 35. Rest of Latin America Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 36. Turkey Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 37. Saudi Arabia Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 38. UAE Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 39. Rest of Middle East & Africa Service Mapping Market Size YoY Growth (2015-2026) & (US$ Million) Figure 40. Bottom-up and Top-down Approaches for This Report Figure 41. Data Triangulation

ServiceNow Axios Systems iQuate Instana