1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Customer Communication Management Software Market Size Growth Rate by Type: 2020 VS 2026 1.2.2 On-Premise 1.2.3 Cloud 1.3 Market by Application 1.3.1 Global Customer Communication Management Software Market Share by Application: 2020 VS 2026 1.3.2 Retail & Consumer goods 1.3.3 Healthcare 1.3.4 BFSI 1.3.5 Travel & Hospitality 1.3.6 Others 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Customer Communication Management Software Market Perspective (2015-2026) 2.2 Global Customer Communication Management Software Growth Trends by Regions 2.2.1 Customer Communication Management Software Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Customer Communication Management Software Historic Market Share by Regions (2015-2020) 2.2.3 Customer Communication Management Software Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Customer Communication Management Software Players by Market Size 3.1.1 Global Top Customer Communication Management Software Players by Revenue (2015-2020) 3.1.2 Global Customer Communication Management Software Revenue Market Share by Players (2015-2020) 3.2 Global Customer Communication Management Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Customer Communication Management Software Revenue 3.4 Global Customer Communication Management Software Market Concentration Ratio 3.4.1 Global Customer Communication Management Software Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Customer Communication Management Software Revenue in 2019 3.5 Key Players Customer Communication Management Software Area Served 3.6 Key Players Customer Communication Management Software Product Solution and Service 3.7 Date of Enter into Customer Communication Management Software Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Customer Communication Management Software Breakdown Data by Type (2015-2026) 4.1 Global Customer Communication Management Software Historic Market Size by Type (2015-2020) 4.2 Global Customer Communication Management Software Forecasted Market Size by Type (2021-2026) 5 Customer Communication Management Software Breakdown Data by Application (2015-2026) 5.1 Global Customer Communication Management Software Historic Market Size by Application (2015-2020) 5.2 Global Customer Communication Management Software Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Customer Communication Management Software Market Size (2015-2026) 6.2 North America Customer Communication Management Software Market Size by Type (2015-2020) 6.3 North America Customer Communication Management Software Market Size by Application (2015-2020) 6.4 North America Customer Communication Management Software Market Size by Country (2015-2020) 6.4.1 United States 6.4.2 Canada 7 Europe 7.1 Europe Customer Communication Management Software Market Size (2015-2026) 7.2 Europe Customer Communication Management Software Market Size by Type (2015-2020) 7.3 Europe Customer Communication Management Software Market Size by Application (2015-2020) 7.4 Europe Customer Communication Management Software Market Size by Country (2015-2020) 7.4.1 Germany 7.4.2 France 7.4.3 U.K. 7.4.4 Italy 7.4.5 Russia 7.4.6 Nordic 7.4.7 Rest of Europe 8 China 8.1 China Customer Communication Management Software Market Size (2015-2026) 8.2 China Customer Communication Management Software Market Size by Type (2015-2020) 8.3 China Customer Communication Management Software Market Size by Application (2015-2020) 8.4 China Customer Communication Management Software Market Size by Region (2015-2020) 8.4.1 China 8.4.2 Japan 8.4.3 South Korea 8.4.4 Southeast Asia 8.4.5 India 8.4.6 Australia 8.4.7 Rest of Asia-Pacific 9 Japan 9.1 Japan Customer Communication Management Software Market Size (2015-2026) 9.2 Japan Customer Communication Management Software Market Size by Type (2015-2020) 9.3 Japan Customer Communication Management Software Market Size by Application (2015-2020) 9.4 Japan Customer Communication Management Software Market Size by Country (2015-2020) 9.4.1 Mexico 9.4.2 Brazil 10 Southeast Asia 10.1 Southeast Asia Customer Communication Management Software Market Size (2015-2026) 10.2 Southeast Asia Customer Communication Management Software Market Size by Type (2015-2020) 10.3 Southeast Asia Customer Communication Management Software Market Size by Application (2015-2020) 10.4 Southeast Asia Customer Communication Management Software Market Size by Country (2015-2020) 10.4.1 Turkey 10.4.2 Saudi Arabia 10.4.3 UAE 10.4.4 Rest of Middle East & Africa 11 Key Players Profiles 11.1 Adobe Systems 11.1.1 Adobe Systems Company Details 11.1.2 Adobe Systems Business Overview 11.1.3 Adobe Systems Customer Communication Management Software Introduction 11.1.4 Adobe Systems Revenue in Customer Communication Management Software Business (2015-2020)) 11.1.5 Adobe Systems Recent Development 11.2 Cincom Systems 11.2.1 Cincom Systems Company Details 11.2.2 Cincom Systems Business Overview 11.2.3 Cincom Systems Customer Communication Management Software Introduction 11.2.4 Cincom Systems Revenue in Customer Communication Management Software Business (2015-2020) 11.2.5 Cincom Systems Recent Development 11.3 Doxee S.P.A. 11.3.1 Doxee S.P.A. Company Details 11.3.2 Doxee S.P.A. Business Overview 11.3.3 Doxee S.P.A. Customer Communication Management Software Introduction 11.3.4 Doxee S.P.A. Revenue in Customer Communication Management Software Business (2015-2020) 11.3.5 Doxee S.P.A. Recent Development 11.4 Dell 11.4.1 Dell Company Details 11.4.2 Dell Business Overview 11.4.3 Dell Customer Communication Management Software Introduction 11.4.4 Dell Revenue in Customer Communication Management Software Business (2015-2020) 11.4.5 Dell Recent Development 11.5 Newgen Software 11.5.1 Newgen Software Company Details 11.5.2 Newgen Software Business Overview 11.5.3 Newgen Software Customer Communication Management Software Introduction 11.5.4 Newgen Software Revenue in Customer Communication Management Software Business (2015-2020) 11.5.5 Newgen Software Recent Development 11.6 OpenText 11.6.1 OpenText Company Details 11.6.2 OpenText Business Overview 11.6.3 OpenText Customer Communication Management Software Introduction 11.6.4 OpenText Revenue in Customer Communication Management Software Business (2015-2020) 11.6.5 OpenText Recent Development 11.7 Oracle 11.7.1 Oracle Company Details 11.7.2 Oracle Business Overview 11.7.3 Oracle Customer Communication Management Software Introduction 11.7.4 Oracle Revenue in Customer Communication Management Software Business (2015-2020) 11.7.5 Oracle Recent Development 11.8 Pitney Bowes 11.8.1 Pitney Bowes Company Details 11.8.2 Pitney Bowes Business Overview 11.8.3 Pitney Bowes Customer Communication Management Software Introduction 11.8.4 Pitney Bowes Revenue in Customer Communication Management Software Business (2015-2020) 11.8.5 Pitney Bowes Recent Development 11.9 Xerox 11.9.1 Xerox Company Details 11.9.2 Xerox Business Overview 11.9.3 Xerox Customer Communication Management Software Introduction 11.9.4 Xerox Revenue in Customer Communication Management Software Business (2015-2020) 11.9.5 Xerox Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Customer Communication Management Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 3. Key Players of On-Premise Table 4. Key Players of Cloud Table 5. Global Customer Communication Management Software Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 6. Global Customer Communication Management Software Market Size by Regions (US$ Million): 2020 VS 2026 Table 7. Global Customer Communication Management Software Market Size by Regions (2015-2020) (US$ Million) Table 8. Global Customer Communication Management Software Market Share by Regions (2015-2020) Table 9. Global Customer Communication Management Software Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 10. Global Customer Communication Management Software Market Share by Regions (2021-2026) Table 11. Customer Communication Management Software Market Market Trends Table 12. Customer Communication Management Software Market Drivers Table 13. Customer Communication Management Software Market Challenges Table 14. Customer Communication Management Software Market Restraints Table 15. Global Customer Communication Management Software Revenue by Players (2015-2020) (US$ Million) Table 16. Global Customer Communication Management Software Market Share by Players (2015-2020) Table 17. Global Top Customer Communication Management Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Communication Management Software as of 2019) Table 18. Global Customer Communication Management Software by Players Market Concentration Ratio (CR5 and HHI) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Customer Communication Management Software Product Solution and Service Table 21. Mergers & Acquisitions, Expansion Plans Table 22. Global Customer Communication Management Software Market Size by Type (2015-2020) (US$ Million) Table 23. Global Customer Communication Management Software Market Size Share by Type (2015-2020) Table 24. Global Customer Communication Management Software Revenue Market Share by Type (2021-2026) Table 25. Global Customer Communication Management Software Market Size Share by Application (2015-2020) Table 26. Global Customer Communication Management Software Market Size by Application (2015-2020) (US$ Million) Table 27. Global Customer Communication Management Software Market Size Share by Application (2021-2026) Table 28. North America Customer Communication Management Software Market Size by Type (2015-2020) (US$ Million) Table 29. North America Customer Communication Management Software Market Share by Type (2015-2020) Table 30. North America Customer Communication Management Software Market Size by Application (2015-2020) (US$ Million) Table 31. North America Customer Communication Management Software Market Share by Application (2015-2020) Table 32. North America Customer Communication Management Software Market Size by Country (US$ Million) (2015-2020) Table 33. North America Customer Communication Management Software Market Share by Country (2015-2020) Table 34. Europe Customer Communication Management Software Market Size by Type (2015-2020) (US$ Million) Table 35. Europe Customer Communication Management Software Market Share by Type (2015-2020) Table 36. Europe Customer Communication Management Software Market Size by Application (2015-2020) (US$ Million) Table 37. Europe Customer Communication Management Software Market Share by Application (2015-2020) Table 38. Europe Customer Communication Management Software Market Size by Country (US$ Million) (2015-2020) Table 39. Europe Customer Communication Management Software Market Share by Country (2015-2020) Table 40. China Customer Communication Management Software Market Size by Type (2015-2020) (US$ Million) Table 41. China Customer Communication Management Software Market Share by Type (2015-2020) Table 42. China Customer Communication Management Software Market Size by Application (2015-2020) (US$ Million) Table 43. China Customer Communication Management Software Market Share by Application (2015-2020) Table 44. China Customer Communication Management Software Market Size by Region (US$ Million) (2015-2020) Table 45. China Customer Communication Management Software Market Share by Region (2015-2020) Table 46. Japan Customer Communication Management Software Market Size by Type (2015-2020) (US$ Million) Table 47. Japan Customer Communication Management Software Market Share by Type (2015-2020) Table 48. Japan Customer Communication Management Software Market Size by Application (2015-2020) (US$ Million) Table 49. Japan Customer Communication Management Software Market Share by Application (2015-2020) Table 50. Japan Customer Communication Management Software Market Size by Country (US$ Million) (2015-2020) Table 51. Japan Customer Communication Management Software Market Share by Country (2015-2020) Table 52. Southeast Asia Customer Communication Management Software Market Size by Type (2015-2020) (US$ Million) Table 53. Southeast Asia Customer Communication Management Software Market Share by Type (2015-2020) Table 54. Southeast Asia Customer Communication Management Software Market Size by Application (2015-2020) (US$ Million) Table 55. Southeast Asia Customer Communication Management Software Market Share by Application (2015-2020) Table 56. Southeast Asia Customer Communication Management Software Market Size by Country (US$ Million) (2015-2020) Table 57. Southeast Asia Customer Communication Management Software Market Share by Country (2015-2020) Table 58. Adobe Systems Company Details Table 59. Adobe Systems Business Overview Table 60. Adobe Systems Product Table 61. Adobe Systems Revenue in Customer Communication Management Software Business (2015-2020) (US$ Million) Table 62. Adobe Systems Recent Development Table 63. Cincom Systems Company Details Table 64. Cincom Systems Business Overview Table 65. Cincom Systems Product Table 66. Cincom Systems Revenue in Customer Communication Management Software Business (2015-2020) (US$ Million) Table 67. Cincom Systems Recent Development Table 68. Doxee S.P.A. Company Details Table 69. Doxee S.P.A. Business Overview Table 70. Doxee S.P.A. Product Table 71. Doxee S.P.A. Revenue in Customer Communication Management Software Business (2015-2020) (US$ Million) Table 72. Doxee S.P.A. Recent Development Table 73. Dell Company Details Table 74. Dell Business Overview Table 75. Dell Product Table 76. Dell Revenue in Customer Communication Management Software Business (2015-2020) (US$ Million) Table 77. Dell Recent Development Table 78. Newgen Software Company Details Table 79. Newgen Software Business Overview Table 80. Newgen Software Product Table 81. Newgen Software Revenue in Customer Communication Management Software Business (2015-2020) (US$ Million) Table 82. Newgen Software Recent Development Table 83. OpenText Company Details Table 84. OpenText Business Overview Table 85. OpenText Product Table 86. OpenText Revenue in Customer Communication Management Software Business (2015-2020) (US$ Million) Table 87. OpenText Recent Development Table 88. Oracle Company Details Table 89. Oracle Business Overview Table 90. Oracle Product Table 91. Oracle Revenue in Customer Communication Management Software Business (2015-2020) (US$ Million) Table 92. Oracle Recent Development Table 93. Pitney Bowes Business Overview Table 94. Pitney Bowes Product Table 95. Pitney Bowes Company Details Table 96. Pitney Bowes Revenue in Customer Communication Management Software Business (2015-2020) (US$ Million) Table 97. Pitney Bowes Recent Development Table 98. Xerox Company Details Table 99. Xerox Business Overview Table 100. Xerox Product Table 101. Xerox Revenue in Customer Communication Management Software Business (2015-2020) (US$ Million) Table 102. Xerox Recent Development Table 103. Research Programs/Design for This Report Table 104. Key Data Information from Secondary Sources Table 105. Key Data Information from Primary Sources List of Figures Figure 1. Global Customer Communication Management Software Market Share by Type: 2020 VS 2026 Figure 2. On-Premise Features Figure 3. Cloud Features Figure 4. Global Customer Communication Management Software Market Share by Application: 2020 VS 2026 Figure 5. Retail & Consumer goods Case Studies Figure 6. Healthcare Case Studies Figure 7. BFSI Case Studies Figure 8. Travel & Hospitality Case Studies Figure 9. Others Case Studies Figure 10. Customer Communication Management Software Report Years Considered Figure 11. Global Customer Communication Management Software Market Size (US$ Million), YoY Growth 2015-2026 Figure 12. Global Customer Communication Management Software Market Share by Regions: 2020 VS 2026 Figure 13. Global Customer Communication Management Software Market Share by Regions (2021-2026) Figure 14. Global Customer Communication Management Software Market Share by Players in 2019 Figure 15. Global Top Customer Communication Management Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Communication Management Software as of 2019 Figure 16. The Top 10 and 5 Players Market Share by Customer Communication Management Software Revenue in 2019 Figure 17. North America Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 18. United States Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 19. Canada Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 20. Europe Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 21. Germany Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 22. France Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 23. U.K. Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 24. Italy Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 25. Russia Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 26. Nordic Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 27. Rest of Europe Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 28. Asia-Pacific Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 29. China Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 30. Japan Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 31. South Korea Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 32. Southeast Asia Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 33. India Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 34. Australia Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 35. Rest of Asia-Pacific Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 36. Latin America Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 37. Mexico Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 38. Brazil Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 39. Middle East & Africa Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 40. Turkey Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 41. Saudi Arabia Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 42. UAE Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 43. Rest of Middle East & Africa Customer Communication Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 44. Adobe Systems Revenue Growth Rate in Customer Communication Management Software Business (2015-2020) Figure 45. Cincom Systems Revenue Growth Rate in Customer Communication Management Software Business (2015-2020) Figure 46. Doxee S.P.A. Revenue Growth Rate in Customer Communication Management Software Business (2015-2020) Figure 47. Dell Revenue Growth Rate in Customer Communication Management Software Business (2015-2020) Figure 48. Newgen Software Revenue Growth Rate in Customer Communication Management Software Business (2015-2020) Figure 49. OpenText Revenue Growth Rate in Customer Communication Management Software Business (2015-2020) Figure 50. Oracle Revenue Growth Rate in Customer Communication Management Software Business (2015-2020) Figure 51. Pitney Bowes Revenue Growth Rate in Customer Communication Management Software Business (2015-2020) Figure 52. Xerox Revenue Growth Rate in Customer Communication Management Software Business (2015-2020) Figure 53. Bottom-up and Top-down Approaches for This Report Figure 54. Data Triangulation Figure 55. Key Executives Interviewed

Adobe Systems Cincom Systems Doxee S.P.A. Dell Newgen Software OpenText Oracle Pitney Bowes Xerox