Global Ecommerce CRM Software Market Research Report 2022
SKU ID : QYR-21346011 | Publishing Date : 19-Jul-2022
Detailed TOC of Global Ecommerce CRM Software Market Research Report 2022
1 Report Overview1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Ecommerce CRM Software Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 Cloud-based
1.2.3 On-premises
1.3 Market by Application
1.3.1 Global Ecommerce CRM Software Market Share by Application: 2017 VS 2021 VS 2028
1.3.2 Small and Medium Enterprises (SMEs)
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Ecommerce CRM Software Market Perspective (2017-2028)
2.2 Ecommerce CRM Software Growth Trends by Region
2.2.1 Ecommerce CRM Software Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Ecommerce CRM Software Historic Market Size by Region (2017-2022)
2.2.3 Ecommerce CRM Software Forecasted Market Size by Region (2023-2028)
2.3 Ecommerce CRM Software Market Dynamics
2.3.1 Ecommerce CRM Software Industry Trends
2.3.2 Ecommerce CRM Software Market Drivers
2.3.3 Ecommerce CRM Software Market Challenges
2.3.4 Ecommerce CRM Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Ecommerce CRM Software Players by Revenue
3.1.1 Global Top Ecommerce CRM Software Players by Revenue (2017-2022)
3.1.2 Global Ecommerce CRM Software Revenue Market Share by Players (2017-2022)
3.2 Global Ecommerce CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Ecommerce CRM Software Revenue
3.4 Global Ecommerce CRM Software Market Concentration Ratio
3.4.1 Global Ecommerce CRM Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Ecommerce CRM Software Revenue in 2021
3.5 Ecommerce CRM Software Key Players Head office and Area Served
3.6 Key Players Ecommerce CRM Software Product Solution and Service
3.7 Date of Enter into Ecommerce CRM Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Ecommerce CRM Software Breakdown Data by Type
4.1 Global Ecommerce CRM Software Historic Market Size by Type (2017-2022)
4.2 Global Ecommerce CRM Software Forecasted Market Size by Type (2023-2028)
5 Ecommerce CRM Software Breakdown Data by Application
5.1 Global Ecommerce CRM Software Historic Market Size by Application (2017-2022)
5.2 Global Ecommerce CRM Software Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Ecommerce CRM Software Market Size (2017-2028)
6.2 North America Ecommerce CRM Software Market Size by Country (2017-2022)
6.3 North America Ecommerce CRM Software Market Size by Country (2023-2028)
6.4 United States
6.5 Canada
7 Europe
7.1 Europe Ecommerce CRM Software Market Size (2017-2028)
7.2 Europe Ecommerce CRM Software Market Size by Country (2017-2022)
7.3 Europe Ecommerce CRM Software Market Size by Country (2023-2028)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Ecommerce CRM Software Market Size (2017-2028)
8.2 Asia-Pacific Ecommerce CRM Software Market Size by Country (2017-2022)
8.3 Asia-Pacific Ecommerce CRM Software Market Size by Country (2023-2028)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
9 Latin America
9.1 Latin America Ecommerce CRM Software Market Size (2017-2028)
9.2 Latin America Ecommerce CRM Software Market Size by Country (2017-2022)
9.3 Latin America Ecommerce CRM Software Market Size by Country (2023-2028)
9.4 Mexico
9.5 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Ecommerce CRM Software Market Size (2017-2028)
10.2 Middle East & Africa Ecommerce CRM Software Market Size by Country (2017-2022)
10.3 Middle East & Africa Ecommerce CRM Software Market Size by Country (2023-2028)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
11 Key Players Profiles
11.1 HubSpot
11.1.1 HubSpot Company Detail
11.1.2 HubSpot Business Overview
11.1.3 HubSpot Ecommerce CRM Software Introduction
11.1.4 HubSpot Revenue in Ecommerce CRM Software Business (2017-2022)
11.1.5 HubSpot Recent Development
11.2 amoCRM
11.2.1 amoCRM Company Detail
11.2.2 amoCRM Business Overview
11.2.3 amoCRM Ecommerce CRM Software Introduction
11.2.4 amoCRM Revenue in Ecommerce CRM Software Business (2017-2022)
11.2.5 amoCRM Recent Development
11.3 Pipedrive
11.3.1 Pipedrive Company Detail
11.3.2 Pipedrive Business Overview
11.3.3 Pipedrive Ecommerce CRM Software Introduction
11.3.4 Pipedrive Revenue in Ecommerce CRM Software Business (2017-2022)
11.3.5 Pipedrive Recent Development
11.4 Bitrix24
11.4.1 Bitrix24 Company Detail
11.4.2 Bitrix24 Business Overview
11.4.3 Bitrix24 Ecommerce CRM Software Introduction
11.4.4 Bitrix24 Revenue in Ecommerce CRM Software Business (2017-2022)
11.4.5 Bitrix24 Recent Development
11.5 Salpo
11.5.1 Salpo Company Detail
11.5.2 Salpo Business Overview
11.5.3 Salpo Ecommerce CRM Software Introduction
11.5.4 Salpo Revenue in Ecommerce CRM Software Business (2017-2022)
11.5.5 Salpo Recent Development
11.6 HarmonyPSA
11.6.1 HarmonyPSA Company Detail
11.6.2 HarmonyPSA Business Overview
11.6.3 HarmonyPSA Ecommerce CRM Software Introduction
11.6.4 HarmonyPSA Revenue in Ecommerce CRM Software Business (2017-2022)
11.6.5 HarmonyPSA Recent Development
11.7 Agile CRM
11.7.1 Agile CRM Company Detail
11.7.2 Agile CRM Business Overview
11.7.3 Agile CRM Ecommerce CRM Software Introduction
11.7.4 Agile CRM Revenue in Ecommerce CRM Software Business (2017-2022)
11.7.5 Agile CRM Recent Development
11.8 Thryv
11.8.1 Thryv Company Detail
11.8.2 Thryv Business Overview
11.8.3 Thryv Ecommerce CRM Software Introduction
11.8.4 Thryv Revenue in Ecommerce CRM Software Business (2017-2022)
11.8.5 Thryv Recent Development
11.9 Zendesk
11.9.1 Zendesk Company Detail
11.9.2 Zendesk Business Overview
11.9.3 Zendesk Ecommerce CRM Software Introduction
11.9.4 Zendesk Revenue in Ecommerce CRM Software Business (2017-2022)
11.9.5 Zendesk Recent Development
11.10 Oracle
11.10.1 Oracle Company Detail
11.10.2 Oracle Business Overview
11.10.3 Oracle Ecommerce CRM Software Introduction
11.10.4 Oracle Revenue in Ecommerce CRM Software Business (2017-2022)
11.10.5 Oracle Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Figures, Tables and Charts Available in Global Ecommerce CRM Software Market Research Report 2022
List of TablesTable 1. Global Ecommerce CRM Software Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
Table 2. Key Players of Cloud-based
Table 3. Key Players of On-premises
Table 4. Global Ecommerce CRM Software Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
Table 5. Global Ecommerce CRM Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 6. Global Ecommerce CRM Software Market Size by Region (2017-2022) & (US$ Million)
Table 7. Global Ecommerce CRM Software Market Share by Region (2017-2022)
Table 8. Global Ecommerce CRM Software Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 9. Global Ecommerce CRM Software Market Share by Region (2023-2028)
Table 10. Ecommerce CRM Software Market Trends
Table 11. Ecommerce CRM Software Market Drivers
Table 12. Ecommerce CRM Software Market Challenges
Table 13. Ecommerce CRM Software Market Restraints
Table 14. Global Ecommerce CRM Software Revenue by Players (2017-2022) & (US$ Million)
Table 15. Global Ecommerce CRM Software Market Share by Players (2017-2022)
Table 16. Global Top Ecommerce CRM Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Ecommerce CRM Software as of 2021)
Table 17. Ranking of Global Top Ecommerce CRM Software Companies by Revenue (US$ Million) in 2021
Table 18. Global 5 Largest Players Market Share by Ecommerce CRM Software Revenue (CR5 and HHI) & (2017-2022)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Ecommerce CRM Software Product Solution and Service
Table 21. Date of Enter into Ecommerce CRM Software Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Ecommerce CRM Software Market Size by Type (2017-2022) & (US$ Million)
Table 24. Global Ecommerce CRM Software Revenue Market Share by Type (2017-2022)
Table 25. Global Ecommerce CRM Software Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 26. Global Ecommerce CRM Software Revenue Market Share by Type (2023-2028)
Table 27. Global Ecommerce CRM Software Market Size by Application (2017-2022) & (US$ Million)
Table 28. Global Ecommerce CRM Software Revenue Market Share by Application (2017-2022)
Table 29. Global Ecommerce CRM Software Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 30. Global Ecommerce CRM Software Revenue Market Share by Application (2023-2028)
Table 31. North America Ecommerce CRM Software Market Size by Country (2017-2022) & (US$ Million)
Table 32. North America Ecommerce CRM Software Market Size by Country (2023-2028) & (US$ Million)
Table 33. Europe Ecommerce CRM Software Market Size by Country (2017-2022) & (US$ Million)
Table 34. Europe Ecommerce CRM Software Market Size by Country (2023-2028) & (US$ Million)
Table 35. Asia-Pacific Ecommerce CRM Software Market Size by Region (2017-2022) & (US$ Million)
Table 36. Asia-Pacific Ecommerce CRM Software Market Size by Region (2023-2028) & (US$ Million)
Table 37. Latin America Ecommerce CRM Software Market Size by Country (2017-2022) & (US$ Million)
Table 38. Latin America Ecommerce CRM Software Market Size by Country (2023-2028) & (US$ Million)
Table 39. Middle East & Africa Ecommerce CRM Software Market Size by Country (2017-2022) & (US$ Million)
Table 40. Middle East & Africa Ecommerce CRM Software Market Size by Country (2023-2028) & (US$ Million)
Table 41. HubSpot Company Detail
Table 42. HubSpot Business Overview
Table 43. HubSpot Ecommerce CRM Software Product
Table 44. HubSpot Revenue in Ecommerce CRM Software Business (2017-2022) & (US$ Million)
Table 45. HubSpot Recent Development
Table 46. amoCRM Company Detail
Table 47. amoCRM Business Overview
Table 48. amoCRM Ecommerce CRM Software Product
Table 49. amoCRM Revenue in Ecommerce CRM Software Business (2017-2022) & (US$ Million)
Table 50. amoCRM Recent Development
Table 51. Pipedrive Company Detail
Table 52. Pipedrive Business Overview
Table 53. Pipedrive Ecommerce CRM Software Product
Table 54. Pipedrive Revenue in Ecommerce CRM Software Business (2017-2022) & (US$ Million)
Table 55. Pipedrive Recent Development
Table 56. Bitrix24 Company Detail
Table 57. Bitrix24 Business Overview
Table 58. Bitrix24 Ecommerce CRM Software Product
Table 59. Bitrix24 Revenue in Ecommerce CRM Software Business (2017-2022) & (US$ Million)
Table 60. Bitrix24 Recent Development
Table 61. Salpo Company Detail
Table 62. Salpo Business Overview
Table 63. Salpo Ecommerce CRM Software Product
Table 64. Salpo Revenue in Ecommerce CRM Software Business (2017-2022) & (US$ Million)
Table 65. Salpo Recent Development
Table 66. HarmonyPSA Company Detail
Table 67. HarmonyPSA Business Overview
Table 68. HarmonyPSA Ecommerce CRM Software Product
Table 69. HarmonyPSA Revenue in Ecommerce CRM Software Business (2017-2022) & (US$ Million)
Table 70. HarmonyPSA Recent Development
Table 71. Agile CRM Company Detail
Table 72. Agile CRM Business Overview
Table 73. Agile CRM Ecommerce CRM Software Product
Table 74. Agile CRM Revenue in Ecommerce CRM Software Business (2017-2022) & (US$ Million)
Table 75. Agile CRM Recent Development
Table 76. Thryv Company Detail
Table 77. Thryv Business Overview
Table 78. Thryv Ecommerce CRM Software Product
Table 79. Thryv Revenue in Ecommerce CRM Software Business (2017-2022) & (US$ Million)
Table 80. Thryv Recent Development
Table 81. Zendesk Company Detail
Table 82. Zendesk Business Overview
Table 83. Zendesk Ecommerce CRM Software Product
Table 84. Zendesk Revenue in Ecommerce CRM Software Business (2017-2022) & (US$ Million)
Table 85. Zendesk Recent Development
Table 86. Oracle Company Detail
Table 87. Oracle Business Overview
Table 88. Oracle Ecommerce CRM Software Product
Table 89. Oracle Revenue in Ecommerce CRM Software Business (2017-2022) & (US$ Million)
Table 90. Oracle Recent Development
Table 91. Research Programs/Design for This Report
Table 92. Key Data Information from Secondary Sources
Table 93. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Ecommerce CRM Software Market Share by Type: 2021 VS 2028
Figure 2. Cloud-based Features
Figure 3. On-premises Features
Figure 4. Global Ecommerce CRM Software Market Share by Application in 2021 & 2028
Figure 5. Small and Medium Enterprises (SMEs) Case Studies
Figure 6. Large Enterprises Case Studies
Figure 7. Ecommerce CRM Software Report Years Considered
Figure 8. Global Ecommerce CRM Software Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 9. Global Ecommerce CRM Software Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 10. Global Ecommerce CRM Software Market Share by Region: 2021 VS 2028
Figure 11. Global Ecommerce CRM Software Market Share by Players in 2021
Figure 12. Global Top Ecommerce CRM Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Ecommerce CRM Software as of 2021)
Figure 13. The Top 10 and 5 Players Market Share by Ecommerce CRM Software Revenue in 2021
Figure 14. North America Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 15. North America Ecommerce CRM Software Market Share by Country (2017-2028)
Figure 16. United States Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 17. Canada Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 18. Europe Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 19. Europe Ecommerce CRM Software Market Share by Country (2017-2028)
Figure 20. Germany Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 21. France Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 22. U.K. Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 23. Italy Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 24. Russia Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 25. Nordic Countries Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 26. Asia-Pacific Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 27. Asia-Pacific Ecommerce CRM Software Market Share by Region (2017-2028)
Figure 28. China Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 29. Japan Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 30. South Korea Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 31. Southeast Asia Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 32. India Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 33. Australia Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 34. Latin America Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 35. Latin America Ecommerce CRM Software Market Share by Country (2017-2028)
Figure 36. Mexico Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 37. Brazil Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 38. Middle East & Africa Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 39. Middle East & Africa Ecommerce CRM Software Market Share by Country (2017-2028)
Figure 40. Turkey Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 41. Saudi Arabia Ecommerce CRM Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 42. HubSpot Revenue Growth Rate in Ecommerce CRM Software Business (2017-2022)
Figure 43. amoCRM Revenue Growth Rate in Ecommerce CRM Software Business (2017-2022)
Figure 44. Pipedrive Revenue Growth Rate in Ecommerce CRM Software Business (2017-2022)
Figure 45. Bitrix24 Revenue Growth Rate in Ecommerce CRM Software Business (2017-2022)
Figure 46. Salpo Revenue Growth Rate in Ecommerce CRM Software Business (2017-2022)
Figure 47. HarmonyPSA Revenue Growth Rate in Ecommerce CRM Software Business (2017-2022)
Figure 48. Agile CRM Revenue Growth Rate in Ecommerce CRM Software Business (2017-2022)
Figure 49. Thryv Revenue Growth Rate in Ecommerce CRM Software Business (2017-2022)
Figure 50. Zendesk Revenue Growth Rate in Ecommerce CRM Software Business (2017-2022)
Figure 51. Oracle Revenue Growth Rate in Ecommerce CRM Software Business (2017-2022)
Figure 52. Bottom-up and Top-down Approaches for This Report
Figure 53. Data Triangulation
Figure 54. Key Executives Interviewed
Keyplayers in Global Ecommerce CRM Software Market Research Report 2022
HubSpotamoCRM
Pipedrive
Bitrix24
Salpo
HarmonyPSA
Agile CRM
Thryv
Zendesk
Oracle